# Metadata stopped working suddenly **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [September 24, 2020, 3:37am UTC](https://forums.plex.tv/t/metadata-stopped-working-suddenly/636399 "2020-09-24T03:37:37Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![AndyTheNerd](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@AndyTheNerd](https://forums.plex.tv/u/AndyTheNerd)\ **Post date:** [September 24, 2020, 3:37am UTC](https://forums.plex.tv/t/metadata-stopped-working-suddenly/636399/1 "2020-09-24T03:37:37Z")
Server Version#: 1.20.1.3252 Player Version#: N/A Hey everyone, I’ve recently have begun having an issue where Plex has stopped showing metadata for my media. You can see the last 3 movies do not have any meta data. I’ve been following the Plex naming convention, but confused on how to solve this problem. Thanks! ![image](https://global.discourse-cdn.com/plex/original/3X/5/7/57976d8d53b725812fd9f5f877191f9e1b94904c.jpeg) ---
**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\ **Post date:** [September 24, 2020, 6:40am UTC](https://forums.plex.tv/t/metadata-stopped-working-suddenly/636399/2 "2020-09-24T06:40:33Z")
It may have been related to an outage on some of our backend services. Try restarting the media server then try and Refresh Metadata for those movies. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 23, 2020, 6:40am UTC](https://forums.plex.tv/t/metadata-stopped-working-suddenly/636399/3 "2020-12-23T06:40:33Z")
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