Migrating Plex database from old nas to new nas

Here’s the whole process which is in the Syno FAQ (linked below)

On the FROM machine

  1. Stop PlexMediaServer
  2. Open FileStation
  3. Open PlexMediaServer shared folder
  4. Right-click AppData → Compress to AppData.zip
  5. (It will take time to finish)
  6. Now copy AppData.zip to the new machine’s PlexMediaServer folder.

On the new (TO) machine

  1. Stop PlexMediaServer
  2. Open FileStation
  3. Open PlexMediaServer shared folder
  4. Rename AppDataAppData.old
  5. Unzip the AppData.zip.
  6. You will see a new AppData created.
  7. After it’s done (again it will take time)
  8. You need to fix the underlying file ownership of the files in the PlexMediaServer shared folder. Here’s how to do it. (it makes the files you just moved to the machine match the PlexMediaServer user id on that machine.)