# Missing DVD

**URL:** <https://forums.plex.tv/t/missing-dvd/836090>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [March 29, 2023, 2:24pm UTC](https://forums.plex.tv/t/missing-dvd/836090 "2023-03-29T14:24:16Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![david.weinberg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david.weinberg/32/272731_2.png) [@david.weinberg](https://forums.plex.tv/u/david.weinberg)\
**Post date:** [March 29, 2023, 2:24pm UTC](https://forums.plex.tv/t/missing-dvd/836090/1 "2023-03-29T14:24:16Z")

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Server Version#: Version 1.31.3.6868

I was searching for Bruce Springsteen Live in New York City the other day and was unable to locate it within my Plex library:

 ![Screenshot 2023-03-29 at 10.10.26 AM](https://global.discourse-cdn.com/plex/original/4X/d/8/4/d8485e08bae7aff7d391c31648ce9790d54db8ba.png)

Yet it is in my NAS library:

 ![Screenshot 2023-03-29 at 9.54.14 AM](https://global.discourse-cdn.com/plex/original/4X/1/c/6/1c65ccaf5261c0f59a8da2b582cf4a27d11740b0.jpeg)

I ran the library scan a few times, but the video never appeared.

Any idea why this one would not appear when all others do? Note that Houston ’78 and Thrill Hill Vault are both within the Darkness in the Edge of Town folder.

Thanks!

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 29, 2023, 2:41pm UTC](https://forums.plex.tv/t/missing-dvd/836090/2 "2023-03-29T14:41:50Z")

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I suppose this is about media in a movie library?  
Would you mind sharing the actual file names and what folder in that structure is actually linked to your library?

Based on the parts of the file name we can already see, Plex might try to stack the two files into a single item… but do dar I’m not seeing anything that should make Plex ignore your files entirely.

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**Author:** ![david.weinberg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david.weinberg/32/272731_2.png) [@david.weinberg](https://forums.plex.tv/u/david.weinberg)\
**Post date:** [March 29, 2023, 4:25pm UTC](https://forums.plex.tv/t/missing-dvd/836090/3 "2023-03-29T16:25:20Z")

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Yes, this media is in a movie library.

Here are the file names:

 ![Screenshot 2023-03-29 at 12.17.34 PM](https://global.discourse-cdn.com/plex/original/4X/5/1/6/516ce51c43e61b6e28c1c01bc673a9d4cb8e1843.png)

I’m unclear by your last question about the structure and the linkage. My best understanding is everything that is under the parent folder above “Video - MKV” is what is linked and regularly scanned into Plex:

 ![Screenshot 2023-03-29 at 12.23.27 PM](https://global.discourse-cdn.com/plex/original/4X/d/b/5/db5780255ea4dead537669c3da8643fec018062e.jpeg)

Hope that helps.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [March 29, 2023, 4:37pm UTC](https://forums.plex.tv/t/missing-dvd/836090/4 "2023-03-29T16:37:15Z")

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Everything in a movie library should have a year in parenthesis. Especially a title with key words like “New York”. That could be matched as a duplicate to many different items  
[https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)

Bruce Springsteen and the E Street Band: Live in New York City (2000).mkv

You may have to [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) the file as you rename it for it to show up properly

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**Author:** ![david.weinberg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david.weinberg/32/272731_2.png) [@david.weinberg](https://forums.plex.tv/u/david.weinberg)\
**Post date:** [April 6, 2023, 12:29pm UTC](https://forums.plex.tv/t/missing-dvd/836090/5 "2023-04-06T12:29:23Z")

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That took care of it. Thanks.

I’m now going through the cleanup of my library - post [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064)!

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [April 6, 2023, 4:35pm UTC](https://forums.plex.tv/t/missing-dvd/836090/6 "2023-04-06T16:35:57Z")

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If you have a lot of movies to clean up I suggest this renaming program. It’s much easier than doing things manually and improves matching significantly

This is a free version

> **[tinyMediaManager](https://www.tinymediamanager.org)**
>
> A multi OS Media Manager

```auto
TV show format
Show Name: ${showTitle} (${showYear}) {tvdb-${showTvdb}}
Season: Season ${seasonNr2}
Episode Name: ${showTitle} (${showYear}) s${seasonNr2}e${episodeNr2} ${episode.title}

Movie format
Folder format: ${title} (${year})
File format ${title} (${year}) {imdb-${imdb}}

```

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<div class="post-metadata">

**Author:** ![david.weinberg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david.weinberg/32/272731_2.png) [@david.weinberg](https://forums.plex.tv/u/david.weinberg)\
**Post date:** [April 7, 2023, 2:02pm UTC](https://forums.plex.tv/t/missing-dvd/836090/7 "2023-04-07T14:02:32Z")

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Thanks,

Just saw this, but now I am mostly done with the clean up 🙂

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 6, 2023, 2:02pm UTC](https://forums.plex.tv/t/missing-dvd/836090/8 "2023-07-06T14:02:56Z")

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