# Missing episodes

**URL:** <https://forums.plex.tv/t/missing-episodes/364244>\
**Category:** General Discussions\
**Created:** [January 19, 2019, 5:41am UTC](https://forums.plex.tv/t/missing-episodes/364244 "2019-01-19T05:41:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hannahhicks19\_yahoo\_com](https://avatars.discourse-cdn.com/v4/letter/h/6a8cbe/32.png) [@hannahhicks19\_yahoo\_com](https://forums.plex.tv/u/hannahhicks19_yahoo_com)\
**Post date:** [January 19, 2019, 5:41am UTC](https://forums.plex.tv/t/missing-episodes/364244/1 "2019-01-19T05:41:46Z")

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Hi, I uploaded a tv series and I am missing multiple episodes from multiple seasons and I am not sure why. They are all the same file type and named the same way. I would love to fix this.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [January 19, 2019, 6:10am UTC](https://forums.plex.tv/t/missing-episodes/364244/2 "2019-01-19T06:10:26Z")

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Plex is very picky when it comes to TV show naming and organization.

Can you show a screenshot or directory listing of how you have things organized?

Make sure you follow [Plex Media Preparation](https://support.plex.tv/articles/categories/media-preparation/) guidelines. Specifically, [Naming ‘Series’ & ‘Season’ Based TV Shows](https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/).

Plex matches against [TheTVDB.com](https://www.thetvdb.com/). It helps if your naming matches theirs.

If the series is a reboot, then add the year to the name. For example, `Lost In Space (1965)` and `Lost In Space (2018)`.

Be aware that many downloaded files are filled with “junk metadata” that can result in Plex mis-identifying shows. For example, the name field may have the download location instead of the name of the episode. You should remove such information from the files. It will make living with Plex much more enjoyable. See [this post](https://forums.plex.tv/t/video-track-name-displaying-instead-of-filename/363255/4) for additional information.

**Important:** If you have to rename/re-organize things, you will need to perform the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) to make sure the old, incorrect information is removed from Plex’s database.

Example naming & organization (from “Naming Series & Season…” document):

```auto
/TV Shows
   /Grey's Anatomy
      /Season 01
         Grey's Anatomy - s01e01.avi
         Grey's Anatomy - s01e02 - The First Cut is the Deepest.avi
         Grey's Anatomy - s01e03.mp4
      /Season 02
         Grey's Anatomy - s02e01.avi
         Grey's Anatomy - s02e02.mkv
         Grey's Anatomy - s02e03.m4v

```

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**Author:** ![ilikeair12\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ilikeair12_gmail_com/32/117014_2.png) [@ilikeair12\_gmail\_com](https://forums.plex.tv/u/ilikeair12_gmail_com)\
**Post date:** [January 24, 2019, 4:57am UTC](https://forums.plex.tv/t/missing-episodes/364244/3 "2019-01-24T04:57:01Z")

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Here is the way I currently use to organize Plex TV Shows.  
/Drive name/Grey’s Anatomy/Season 1/grey’s-anatomy-1x1  
/Drive name/Grey’s Anatomy/Season 1/grey’s-anatomy-1x2  
For me the Plex server got confused if I named the downloaded files anything else but that.  
However, the Plex server should also recognize the naming/grouping scheme of SVRs (Streaming Video Recorder) such as [PlayOn.tv](http://PlayOn.tv) or files transferred from cable box DVR.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 24, 2019, 7:34am UTC](https://forums.plex.tv/t/missing-episodes/364244/4 "2019-01-24T07:34:05Z")

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> [@ilikeair12\_gmail\_com](#):
>
> Here is the way I currently use to organize Plex TV Shows.  
> /Drive name/Grey’s Anatomy/Season 1/grey’s-anatomy-1x1  
> /Drive name/Grey’s Anatomy/Season 1/grey’s-anatomy-1x2  
> For me the Plex server got confused if I named the downloaded files anything else but that.

If that’s working for you, call yourself lucky.  
Claiming it’s the only way Plex does recognize the files is however wrong.

Long story short… the safest way of adding tv files is by sticking to the official naming conventions as pointed out by Ford. You might have gotten lucky but don’t count on this to work all the time.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 24, 2019, 7:34am UTC](https://forums.plex.tv/t/missing-episodes/364244/5 "2019-04-24T07:34:06Z")

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