# Missing from exist media files in Plex Server

**URL:** <https://forums.plex.tv/t/missing-from-exist-media-files-in-plex-server/724417>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [June 24, 2021, 12:50pm UTC](https://forums.plex.tv/t/missing-from-exist-media-files-in-plex-server/724417 "2021-06-24T12:50:14Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![rw72\_gmx\_de](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rw72\_gmx\_de](https://forums.plex.tv/u/rw72_gmx_de)\
**Post date:** [June 24, 2021, 12:50pm UTC](https://forums.plex.tv/t/missing-from-exist-media-files-in-plex-server/724417/1 "2021-06-24T12:50:14Z")

</div>

Server Version#: 4.57.4  
Player Version#:  
  
Hello, i have different folder with media files where not show in the plex Server. The files are mp4 and other files from the same series are viewing?  
I had refresh the files - but no success.  
What can i check?  
It`s my first test with plex.  
Best regards  
Ralf

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 24, 2021, 12:58pm UTC](https://forums.plex.tv/t/missing-from-exist-media-files-in-plex-server/724417/2 "2021-06-24T12:58:48Z")

</div>

For your first steps I recommend you to give this a read: (in German)

> [@\[Anleitung\] Deutsche Filmtitel und Beschreibungen v4](https://forums.plex.tv/t/anleitung-deutsche-filmtitel-und-beschreibungen-v4/151528/2):
>
> Alte Anleitung für Serien (Formatierung leider zerschossen): [[Anleitung] Deutsche Filmtitel und bessere Beschreibung 2 - #2 by OttoKerner](https://forums.plex.tv/t/anleitung-deutsche-filmtitel-und-bessere-beschreibung-2/88165/2) Versuch einer Reparatur: Kurzanleitung TV Serien ausführliche [englische Dokumentation](https://support.plex.tv/hc/en-us/sections/200059498-Naming-and-Organizing-TV-Shows "englische Dokumentation") Ich bitte ausdrücklich um Ergänzungen und Berichtigungen! Voraussetzungen: für TV Serien gelten strengere Regeln was Dateinamen und Verzeichnisorganisation angeht. Die Befolgung der Regeln sichert dauerhaft die korrekte Erkennung und Zuordnung der Folgen und damit den au…

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 22, 2021, 12:58pm UTC](https://forums.plex.tv/t/missing-from-exist-media-files-in-plex-server/724417/3 "2021-09-22T12:58:55Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.