# Missing guide data **URL:** \ **Category:** Live TV & DVR\ **Tags:** livetv-dvr, server-windows\ **Created:** [March 18, 2021, 7:57pm UTC](https://forums.plex.tv/t/missing-guide-data/701595 "2021-03-18T19:57:06Z")\ **Posts on this page:** 9\ **Page:** 5
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [April 8, 2021, 8:42am UTC](https://forums.plex.tv/t/missing-guide-data/701595/83 "2021-04-08T08:42:00Z")
> [@stevecohen99](#): > > However the the guide does not have the choice of Prime time any more. Not a big deal. There is going to be some development in this area - the label got removed in the interim because it was giving incorrect time periods for some regions ---
**Author:** ![Grooverider2016](https://avatars.discourse-cdn.com/v4/letter/g/ea5d25/32.png) [@Grooverider2016](https://forums.plex.tv/u/Grooverider2016)\ **Post date:** [April 8, 2021, 8:48am UTC](https://forums.plex.tv/t/missing-guide-data/701595/84 "2021-04-08T08:48:23Z")
Please tell me you are going to be adding channel categories? Makes life much easier than just using the programme filters in the whats on section ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [April 8, 2021, 8:56am UTC](https://forums.plex.tv/t/missing-guide-data/701595/85 "2021-04-08T08:56:26Z")
> [@samip5](#): > > Postal code is: 20540 > It’s cable, and provider is Telia Thanks - added to the info referred to Gracenote ---
**Author:** ![johnnysocko](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@johnnysocko](https://forums.plex.tv/u/johnnysocko)\ **Post date:** [May 4, 2021, 10:52pm UTC](https://forums.plex.tv/t/missing-guide-data/701595/86 "2021-05-04T22:52:13Z")
wonderful, so translation is Plex doesn’t monitor their own forums for issues, that isn’t all that surprising ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [May 18, 2021, 12:48pm UTC](https://forums.plex.tv/t/missing-guide-data/701595/87 "2021-05-18T12:48:25Z")
> [@samip5](#): > > Could somone please fix the Finnish guide data? Basically all of the channels are saying that there’s no data. > > Also, there’s the thing that the DVR setup channel to guide channel matcher does not find basically ANY of the channels right. Worked well before the update to the new provider. This is unacceptable. > [@samip5](#): > > Postal code is: 20540 > It’s cable, and provider is Telia. The Telia lineups are now visible for your post code. Lineup Name Telia Kaapeli-TV (97 channels) Telia TV (91 channels) Please go through DVR setup again selecting the `Telia Kaapeli-TV` for Telia Cable I have checked the first 2 channels in the lineup for program schedules and they are available ---
**Author:** ![samip5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/samip5/32/25914_2.png) [@samip5](https://forums.plex.tv/u/samip5)\ **Post date:** [May 19, 2021, 2:25am UTC](https://forums.plex.tv/t/missing-guide-data/701595/89 "2021-05-19T02:25:05Z")
Doesn’t even show up… Replied to the other message with the screen shot. ---
**Author:** ![podcastqq](https://avatars.discourse-cdn.com/v4/letter/p/ecc23a/32.png) [@podcastqq](https://forums.plex.tv/u/podcastqq)\ **Post date:** [May 19, 2021, 9:44pm UTC](https://forums.plex.tv/t/missing-guide-data/701595/90 "2021-05-19T21:44:24Z")
This seems so random… Like half of the channels just has “Unknown airing” where most of them were just fine other day ago… Using xteve as tunner and some 3rd party epg… It can find the channel mapping but channles just has Unknown Aring on PC and do not appear on mobile app or on Roku TV app… So annoying that this is so unstable and I’m paying as well to get recording and bcs of this I cant ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [June 1, 2021, 10:48am UTC](https://forums.plex.tv/t/missing-guide-data/701595/91 "2021-06-01T10:48:23Z")
> [@samip5](#): > > Doesn’t even show up… Replied to the other message with the screen shot. Log you pasted 2 lines from showed some certificate related issue Waiting for your feedback to my post here [Live TV EPG - The update you’ve been waiting for - #1057 by sa2000](https://forums.plex.tv/t/live-tv-epg-the-update-you-ve-been-waiting-for/660738/1057) and full logs zip after restart of server and attempt to do DVR setup if problem is still there ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 30, 2021, 10:48am UTC](https://forums.plex.tv/t/missing-guide-data/701595/92 "2021-08-30T10:48:36Z")
Closed on August 30, 2021, 10:48am UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed. [Previous page](https://forums.plex.tv/t/missing-guide-data/701595.md?page=4)