# Missing movie artwork

**URL:** <https://forums.plex.tv/t/missing-movie-artwork/847876>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [July 20, 2023, 10:36am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876 "2023-07-20T10:36:44Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![aldy73](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@aldy73](https://forums.plex.tv/u/aldy73)\
**Post date:** [July 20, 2023, 10:36am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/1 "2023-07-20T10:36:44Z")

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Server Version#: 1.32.5.7328  
Player Version#: 4.108.0

The first 3 Rambo movies are missing all the artwork .  
[https://watch.plex.tv/movie/first-blood-1982](https://watch.plex.tv/movie/first-blood-1982)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 20, 2023, 11:02am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/2 "2023-07-20T11:02:03Z")

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Thank you for the report!  
I’m told people are already looking into it.

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**Author:** ![t\_fox](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t\_fox](https://forums.plex.tv/u/t_fox)\
**Post date:** [July 21, 2023, 2:20am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/3 "2023-07-21T02:20:05Z")

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Server Version#: 4.108.0  
Player Version#: n/a

These movies are missing posters:

[https://watch.plex.tv/movie/first-blood-1982](https://watch.plex.tv/movie/first-blood-1982)  
[https://watch.plex.tv/movie/rambo-first-blood-part-ii](https://watch.plex.tv/movie/rambo-first-blood-part-ii)  
[https://watch.plex.tv/movie/rambo-iii](https://watch.plex.tv/movie/rambo-iii)

The missing poster issue has manifested in my personal library.

Additionally, a search on plex.tv for “rambo” only finds the 2008 and 2019 movies. Searching for “first blood” finds no Rambo movies at all.

  

Moderator Edit: I merged your post to this thread, as it covers the same topic. - @FordGuy61

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**Author:** ![madworld](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@madworld](https://forums.plex.tv/u/madworld)\
**Post date:** [July 24, 2023, 1:27pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/4 "2023-07-24T13:27:09Z")

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I have the same issue. I just installed plex and scanned my movie library. I really like the new plex movie agent, it’s really fast! However it seems that the poster is missing on 3 of my movies (it’s replaced with a scene from the movie). The movies were matched properly as all the other information is fine. Here are the 3 movies:

- the already mentioned First Blood  
[https://watch.plex.tv/movie/first-blood-1982](https://watch.plex.tv/movie/first-blood-1982)
- Notorious  
[https://watch.plex.tv/movie/notorious](https://watch.plex.tv/movie/notorious)
- For A few Dollars More  
[https://watch.plex.tv/movie/for-a-few-dollars-more](https://watch.plex.tv/movie/for-a-few-dollars-more)

Is this something that need to be fixed on the agent side or should I just provide my own poster ?

Thanks

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**Author:** ![42nevin](https://avatars.discourse-cdn.com/v4/letter/4/8edcca/32.png) [@42nevin](https://forums.plex.tv/u/42nevin)\
**Post date:** [July 26, 2023, 7:09am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/5 "2023-07-26T07:09:05Z")

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Also [https://watch.plex.tv/movie/django-1966](https://watch.plex.tv/movie/django-1966)  
Whatever the cause is, it’s getting out of hand.

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**Author:** ![AmazingRando24](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/amazingrando24/32/351517_2.png) [@AmazingRando24](https://forums.plex.tv/u/AmazingRando24)\
**Post date:** [August 2, 2023, 5:58pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/6 "2023-08-02T17:58:48Z")

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Noticed this today on a few totally random movies… rare, with no pattern:  
Rio Bravo - 1959  
Sabrina - 1954  
Shane - 1953

The posters shown appear to be a thumbnail from the file. Refreshing metadata doesn’t work.

EDIT: I had checked First Blood - 1982 as well, which looked fine, but it looks like the metadata refresh borked it. It’s now a random thumbnail. Appears I can replicate every title listed above as Django - 1966 and A Few Dollars More - 1965 are now missing as well.

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**Author:** ![MoviePlex74](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@MoviePlex74](https://forums.plex.tv/u/MoviePlex74)\
**Post date:** [August 3, 2023, 12:14am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/7 "2023-08-03T00:14:36Z")

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Same Here.

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**Author:** ![MoviePlex74](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@MoviePlex74](https://forums.plex.tv/u/MoviePlex74)\
**Post date:** [August 3, 2023, 12:41am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/8 "2023-08-03T00:41:36Z")

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I also noticed Rio Bravo (1959). The Poster is missing. I loaded it 20min ago and it has no posters showing. They are listed in the TMDB though.

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**Author:** ![42nevin](https://avatars.discourse-cdn.com/v4/letter/4/8edcca/32.png) [@42nevin](https://forums.plex.tv/u/42nevin)\
**Post date:** [August 3, 2023, 1:17pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/9 "2023-08-03T13:17:33Z")

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Another found: I Vitelloni (1953/4) [https://watch.plex.tv/movie/i-vitelloni](https://watch.plex.tv/movie/i-vitelloni) (and many more if you scroll down to “More With Alberto Sordi”)

And [https://watch.plex.tv/movie/the-conformist](https://watch.plex.tv/movie/the-conformist)

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**Author:** ![hoopie88](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hoopie88/32/273630_2.png) [@hoopie88](https://forums.plex.tv/u/hoopie88)\
**Post date:** [August 4, 2023, 5:15pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/10 "2023-08-04T17:15:24Z")

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Linking mine here to: [Posters Not Showing Up - #2 by d\_nekrasov](https://forums.plex.tv/t/posters-not-showing-up/848443/2). It appears like I am on a different version but still the same problem. The only way around I found was by linking another movie with a working poster then changing the movie back to the actual movie and manually adding a poster.

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**Author:** ![rwsloane](https://avatars.discourse-cdn.com/v4/letter/r/7c8e57/32.png) [@rwsloane](https://forums.plex.tv/u/rwsloane)\
**Post date:** [August 4, 2023, 8:15pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/11 "2023-08-04T20:15:13Z")

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I am seeing the exact same issue across my entire library…random movies, including the ones listed here and others, missing movie posters.

Server Version: 1.32.6.7371  
Plex Web Version: 4.112.0

This has began 2-4 weeks ago, and continues today. Is there any word on a fix for this? I am beginning to wonder if more and more movie posters might start disappearing.

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**Author:** ![Lukasbayern](https://avatars.discourse-cdn.com/v4/letter/l/898d66/32.png) [@Lukasbayern](https://forums.plex.tv/u/Lukasbayern)\
**Post date:** [August 7, 2023, 7:46am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/12 "2023-08-07T07:46:50Z")

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I have the same issue with Rambo first blood part ii and Rambo iii. I tried to upload a poster, but no luck so far.

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**Author:** ![madworld](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@madworld](https://forums.plex.tv/u/madworld)\
**Post date:** [August 14, 2023, 4:25pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/13 "2023-08-14T16:25:30Z")

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Any update on this issue ? Is it being looked at ?

Thanks.

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**Author:** ![BryanHep](https://avatars.discourse-cdn.com/v4/letter/b/e68b1a/32.png) [@BryanHep](https://forums.plex.tv/u/BryanHep)\
**Post date:** [August 14, 2023, 9:54pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/14 "2023-08-14T21:54:13Z")

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Same issues with the same movies others have mentioned, also adding to the list:

Death Wish (1974) [https://watch.plex.tv/movie/death-wish](https://watch.plex.tv/movie/death-wish)  
The Specialists (1969) [https://watch.plex.tv/movie/the-specialists](https://watch.plex.tv/movie/the-specialists)

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**Author:** ![F15H30NE](https://avatars.discourse-cdn.com/v4/letter/f/85f322/32.png) [@F15H30NE](https://forums.plex.tv/u/F15H30NE)\
**Post date:** [August 30, 2023, 1:06pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/15 "2023-08-30T13:06:40Z")

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Same issue here. I manually loaded the poster and fanart for the missing ones, but Plex movie scanner does not show posters automatically for the mentioned titles… I’m on the Synology Plex server version 1.32.5.7349-7000. I did not try to revert to an earlier version. My next step…

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**Author:** ![chrisso7](https://avatars.discourse-cdn.com/v4/letter/c/b487fb/32.png) [@chrisso7](https://forums.plex.tv/u/chrisso7)\
**Post date:** [August 30, 2023, 6:00pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/16 "2023-08-30T18:00:28Z")

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Same issue. Also detected when trying to match the Rambo movies

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**Author:** ![brees2me\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@brees2me\_gmail\_com](https://forums.plex.tv/u/brees2me_gmail_com)\
**Post date:** [August 31, 2023, 3:58am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/18 "2023-08-31T03:58:24Z")

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Fixed issue. it was firewalled.

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**Author:** ![roccile](https://avatars.discourse-cdn.com/v4/letter/r/54ee81/32.png) [@roccile](https://forums.plex.tv/u/roccile)\
**Post date:** [September 1, 2023, 10:36am UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/19 "2023-09-01T10:36:38Z")

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Same issue, i’d like to mention also:  
[Variety Lights (1953)](https://watch.plex.tv/movie/variety-lights)  
[Mafioso (1965)](https://watch.plex.tv/movie/mafioso)  
[Totòtruffa '62 (1963)](https://watch.plex.tv/movie/tototruffa-62)  
[Casanova 70 (1965)](https://watch.plex.tv/movie/casanova-70)  
[The Canterbury Tales (1972)](https://watch.plex.tv/movie/the-canterbury-tales-1972)  
[Lo Sceicco Bianco (1952)](https://www.imdb.com/title/tt0044000/) (Doesn’t even have a link on plex anymore)

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**Author:** ![Snowfury](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@Snowfury](https://forums.plex.tv/u/Snowfury)\
**Post date:** [September 1, 2023, 12:18pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/20 "2023-09-01T12:18:32Z")

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Having the same issue here. Detects Rambo movies correctly but won’t display artwork despite the artwork being available on themoviedb.

Also noticed the same behavior’s for the Dirty Dozen (1967).

Also, when trying to change the plex agent from Plex Movie to The Movie Database Agent, Plex states I need to upgrade my library but nothing happens when I do and Plex Movie remain as the agent 😕

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**Author:** ![aldy73](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@aldy73](https://forums.plex.tv/u/aldy73)\
**Post date:** [September 1, 2023, 12:32pm UTC](https://forums.plex.tv/t/missing-movie-artwork/847876/21 "2023-09-01T12:32:38Z")

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I’m guessing its related to this [Once Upon a Time in the West metadata](https://forums.plex.tv/t/once-upon-a-time-in-the-west-metadata/852193)

[Next page](https://forums.plex.tv/t/missing-movie-artwork/847876.md?page=2)
