# Missing movies **URL:** \ **Category:** General Discussions\ **Created:** [March 21, 2020, 12:56pm UTC](https://forums.plex.tv/t/missing-movies/558958 "2020-03-21T12:56:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 12:56pm UTC](https://forums.plex.tv/t/missing-movies/558958/1 "2020-03-21T12:56:42Z")
There is a copy of parasite in my plex movie folder but its not appearing in plex. i did have another copy which i deleted as the subs were bad. any idea why the new copy isnt showing in plex? i also noticed my movies folder has 896 movies but plex is only showing 872 ive optimize the database and cleaned the bundles and searched for new file and also metadata ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 12:59pm UTC](https://forums.plex.tv/t/missing-movies/558958/2 "2020-03-21T12:59:12Z")
Look at trying the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064). > [@The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064): > > The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl… ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:30pm UTC](https://forums.plex.tv/t/missing-movies/558958/3 "2020-03-21T13:30:51Z")
that seemed to work for parasite but there still 24 movies now showing up. any way to figure out which ones are missing? ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 1:32pm UTC](https://forums.plex.tv/t/missing-movies/558958/4 "2020-03-21T13:32:38Z")
I would suggest checking off movies in one window/Plex posters to a window containing your collection Directory ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:34pm UTC](https://forums.plex.tv/t/missing-movies/558958/5 "2020-03-21T13:34:46Z")
Thanks, parsite movie that i moved back into to my movies folder doesnt seem to be getting any metadata. might that be the reason it wasnt showing up before or link to not getting metadata some how? I also created a new test movie folder in plex and put the movie in it and it also not getting metadata. the folder is named parasite (2019) and file is also ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 1:36pm UTC](https://forums.plex.tv/t/missing-movies/558958/6 "2020-03-21T13:36:39Z")
Forward how you have it named please. > **[Naming and organizing your Movie files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)** > > The scanners and metadata agents used by Plex will work best when your major types of content are separated from... ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:38pm UTC](https://forums.plex.tv/t/missing-movies/558958/7 "2020-03-21T13:38:19Z")
I also created a new test movie folder in plex and put the movie in it and it also not getting metadata. the folder is named parasite (2019) and file is also Parasite (2019) Parasite 2019.mkv ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 1:40pm UTC](https://forums.plex.tv/t/missing-movies/558958/8 "2020-03-21T13:40:17Z")
Ok can you take screenshots how your agents are ranked in Plex media server. Also ~ Parasite (2019).mkv ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:41pm UTC](https://forums.plex.tv/t/missing-movies/558958/9 "2020-03-21T13:41:54Z")
i have put those brackets in ![image](https://global.discourse-cdn.com/plex/original/3X/4/7/47d3665cf1f9b00be1dcaecfe9222d73df96275a.jpeg) ![image](https://global.discourse-cdn.com/plex/original/3X/f/b/fbb94f2b6e5a3822d4e75f5fe5a129556d32e81a.jpeg) ![image](https://global.discourse-cdn.com/plex/original/3X/9/b/9b64c4c036c6e8ec0867ab0c4f3e8ce83099b82f.jpeg) ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 1:46pm UTC](https://forums.plex.tv/t/missing-movies/558958/10 "2020-03-21T13:46:33Z")
Enable Local assets and I like Movie database for Plex movie. Click on the cog to the right. With Plex Movie Enable all Restart Plex and refresh your metadata of that file from the poster ellipsis ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:48pm UTC](https://forums.plex.tv/t/missing-movies/558958/11 "2020-03-21T13:48:23Z")
which tab are you talking about? the second screen show was wrong it must not have updated when i took the screen shot here are the settings it was and it ![image](https://global.discourse-cdn.com/plex/original/3X/e/0/e05ae25c94698f716120c1613b06318aae718de3.jpeg) ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:51pm UTC](https://forums.plex.tv/t/missing-movies/558958/12 "2020-03-21T13:51:47Z")
i enabled this and now its finding the meta data for that movie ![image](https://global.discourse-cdn.com/plex/original/3X/d/e/deba355cb0a5e272f99d668fc51f6fd016932e22.jpeg) ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 1:54pm UTC](https://forums.plex.tv/t/missing-movies/558958/13 "2020-03-21T13:54:55Z")
Cheers, glad to hear it ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:55pm UTC](https://forums.plex.tv/t/missing-movies/558958/14 "2020-03-21T13:55:41Z")
thanks for your help. so the only way to find the missing 24 movies is to cross reference my plex movies and my movies download folder? the latest star wars is behaving the same ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 1:58pm UTC](https://forums.plex.tv/t/missing-movies/558958/16 "2020-03-21T13:58:15Z")
putting in the () on the year seems to let plex see it. my of my movies dont seem to have () in the year and plex sees them alright ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 2:07pm UTC](https://forums.plex.tv/t/missing-movies/558958/17 "2020-03-21T14:07:58Z")
So your all sorted now? ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 2:17pm UTC](https://forums.plex.tv/t/missing-movies/558958/18 "2020-03-21T14:17:57Z")
added the () doesnt seem to to work for all of the missing movies most movies above the blue line are missing still ![image](https://global.discourse-cdn.com/plex/original/3X/7/f/7fd69e65a98fac6964535adbfc46f5c0bc7e944b.jpeg) ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 2:20pm UTC](https://forums.plex.tv/t/missing-movies/558958/19 "2020-03-21T14:20:06Z")
Have you tried match from Vertical ellipsis on the bottom right of Posters in the Server’s Browser window. ---
**Author:** ![oisincarpenter](https://avatars.discourse-cdn.com/v4/letter/o/d6d6ee/32.png) [@oisincarpenter](https://forums.plex.tv/u/oisincarpenter)\ **Post date:** [March 21, 2020, 2:22pm UTC](https://forums.plex.tv/t/missing-movies/558958/20 "2020-03-21T14:22:03Z")
here? ![image](https://global.discourse-cdn.com/plex/original/3X/1/6/16992f9666f0536fd6ff9d104c59940237f1de63.jpeg) ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [March 21, 2020, 2:23pm UTC](https://forums.plex.tv/t/missing-movies/558958/21 "2020-03-21T14:23:38Z")
On the first poster prior opening it ![Screen Shot 2020-03-22 at 12.24.39 am](https://global.discourse-cdn.com/plex/original/3X/d/7/d788ccfd788de7960e917edd28c7eed2329a4fdb.jpeg) ![Screen Shot 2020-03-22 at 12.22.22 am](https://global.discourse-cdn.com/plex/original/3X/f/9/f92e2f1515c8d5be4984c0d5f4b619235a52f51b.png) ID: 3612126 Can use this in Fix Match [Next page](https://forums.plex.tv/t/missing-movies/558958.md?page=2)