# Missing pictures **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** library-management\ **Created:** [January 23, 2021, 11:33pm UTC](https://forums.plex.tv/t/missing-pictures/681799 "2021-01-23T23:33:50Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [January 24, 2021, 1:25am UTC](https://forums.plex.tv/t/missing-pictures/681799/2 "2021-01-24T01:25:51Z")
> [@jwillmer](#): > > Plex references pictures that are not available on my storage anymore. How can I force Plex to download missing pictures? If you at one time changed them manually then it might be “hard” to set back. If, these are the “default” episode screenshots(likely downloaded from thetvdb) then a refresh metadata might work. If not then you will be force to do the [plex dance](https://forums.plex.tv/t/the-plex-dance/197064). > [@The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064): > > The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl… --- _[View the full topic](https://forums.plex.tv/t/missing-pictures/681799)._