# Missing Server Settings

**URL:** <https://forums.plex.tv/t/missing-server-settings/568410>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [April 5, 2020, 3:02pm UTC](https://forums.plex.tv/t/missing-server-settings/568410 "2020-04-05T15:02:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RoCwa](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@RoCwa](https://forums.plex.tv/u/RoCwa)\
**Post date:** [April 5, 2020, 3:02pm UTC](https://forums.plex.tv/t/missing-server-settings/568410/1 "2020-04-05T15:02:57Z")

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# Server Version 1.18.9.2578-513b381af-x86 on Synology NAS

# I logout from connected-server via browser.

NOW:

From this time i can not reconnect to the plex- server.  
My complete Media dispappear.  
No Server Settings available.  
No Server Settings Option available.  
I tried to link to an old server settings url  
!/settings/server/8dbc0719524c125a1d95a82aa9e6bf9552a1728a/status/server-dashboard  
I get 401 unauthorized

Restart the server has no effects.  
Reinstall the server has no effects.

I try to reconnect via plex.tv  
No effects.

Plexf-Web shows all the time i should install a server?!?  
Server is running but I can not connect to the server.

Need Support.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 5, 2020, 3:05pm UTC](https://forums.plex.tv/t/missing-server-settings/568410/2 "2020-04-05T15:05:46Z")

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You might want/need to check this support article… sounds like you locked yourself out

> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)**
>
> In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and...

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**Author:** ![RoCwa](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@RoCwa](https://forums.plex.tv/u/RoCwa)\
**Post date:** [April 5, 2020, 3:44pm UTC](https://forums.plex.tv/t/missing-server-settings/568410/3 "2020-04-05T15:44:18Z")

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Thanks a lot for your response.  
I Stop the plex-server  
I delete all the key/value pairs as descripted from preferences.xm  
I start again the plex-server  
I open the weburl and get the redirect to [https://app.plex.tv/auth/#!?clientID=](https://app.plex.tv/auth/#!?clientID=)  
I login  
But  
still the server is missing and all my media etc.

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 5, 2020, 3:45pm UTC](https://forums.plex.tv/t/missing-server-settings/568410/4 "2020-04-05T15:45:58Z")

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don’t go through app.plex.tv – you need to directly go to the local PMS -\> http://[PMS IP address]:32400/web

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<div class="post-metadata">

**Author:** ![RoCwa](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@RoCwa](https://forums.plex.tv/u/RoCwa)\
**Post date:** [April 5, 2020, 3:51pm UTC](https://forums.plex.tv/t/missing-server-settings/568410/5 "2020-04-05T15:51:15Z")

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YES, yes, yes yes it works now thanks a lot.  
i typed at first my fulldns not the ip.address.

thanks a lot  
my media files, lists, etc. are back

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 4, 2020, 3:51pm UTC](https://forums.plex.tv/t/missing-server-settings/568410/6 "2020-07-04T15:51:19Z")

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