# Missing server

**URL:** <https://forums.plex.tv/t/missing-server/928477>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [August 9, 2025, 4:13pm UTC](https://forums.plex.tv/t/missing-server/928477 "2025-08-09T16:13:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![etca4](https://avatars.discourse-cdn.com/v4/letter/e/90db22/32.png) [@etca4](https://forums.plex.tv/u/etca4)\
**Post date:** [August 9, 2025, 4:13pm UTC](https://forums.plex.tv/t/missing-server/928477/1 "2025-08-09T16:13:18Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Just saw server update available a day ago. Like normal I told it to update.

Waited and tried to connect but server didn’t connect. Remoted to windows 11 pro and no sign of plex.

What happened? I’m 500 miles away from server.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 9, 2025, 5:10pm UTC](https://forums.plex.tv/t/missing-server/928477/2 "2025-08-09T17:10:42Z")

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> [@etca4](#):
>
> no sign of plex.

Not installed, not running, running but not accessible locally/remotely…?

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**Author:** ![etca4](https://avatars.discourse-cdn.com/v4/letter/e/90db22/32.png) [@etca4](https://forums.plex.tv/u/etca4)\
**Post date:** [August 11, 2025, 11:09pm UTC](https://forums.plex.tv/t/missing-server/928477/3 "2025-08-11T23:09:05Z")

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I downloaded and ran installer and seems fixed.

I was on Android rdp so it wasn’t easy remote.

Locally computer is having issues searching. Will play with that next.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [August 11, 2025, 11:24pm UTC](https://forums.plex.tv/t/missing-server/928477/4 "2025-08-11T23:24:11Z")

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Odds are the update failed mid process. IE uninstalled the old version, and then crashed before it could install the new version.

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<div class="post-metadata">

**Author:** ![etca4](https://avatars.discourse-cdn.com/v4/letter/e/90db22/32.png) [@etca4](https://forums.plex.tv/u/etca4)\
**Post date:** [August 12, 2025, 2:26pm UTC](https://forums.plex.tv/t/missing-server/928477/5 "2025-08-12T14:26:50Z")

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Guess so. Must have been.

Updating now to new version. today. Hard to know when phone app and server update same time.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 10, 2025, 2:27pm UTC](https://forums.plex.tv/t/missing-server/928477/6 "2025-11-10T14:27:28Z")

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Closed on November 10, 2025, 2:27pm UTC

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