# Missing show/movie posters from program guide

**URL:** <https://forums.plex.tv/t/missing-show-movie-posters-from-program-guide/697575>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr\
**Created:** [March 6, 2021, 3:16pm UTC](https://forums.plex.tv/t/missing-show-movie-posters-from-program-guide/697575 "2021-03-06T15:16:19Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Aacidus](https://avatars.discourse-cdn.com/v4/letter/a/45deac/32.png) [@Aacidus](https://forums.plex.tv/u/Aacidus)\
**Post date:** [June 3, 2021, 1:04am UTC](https://forums.plex.tv/t/missing-show-movie-posters-from-program-guide/697575/8 "2021-06-03T01:04:57Z")

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Bumping since it’s been a while. Wondering if @sa2000 could be of assistance or someone else from the team could assist?

Basically Enhanced Guide doesn’t work with custom EPG/XMLTV possibly when Gracenote was introduced. Essentially no posters, no season and episode numbers - they show as current date like “6-03”, thus Plex will think it’s S06E03 of a show. It was perfect before.

Another thread from someone as well.

> [@EPG: lacking details](https://forums.plex.tv/t/epg-lacking-details/708352):
>
> Server Version#: 1.22.2.4282 (Linux) Player Version#: All Tuner Make/Model: IPTV (tvhProxy/tvHeadend) Guide/Lineup name: HBC (US: 55009) Using XMLTV?: No, pulling from Plex/Gracenote Channel number/Name: Many I noticed something a couple of days ago. My EPG across the lineup seems to be missing a lot of detail. For a lot of shows, it’s only listing name and air time. No episodic description at all. For instance, I’m looking at Channel 182, Food Network, “Diners Drive-ins and Dive”, but…

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