# Missing thumbnails after Plex server update

**URL:** <https://forums.plex.tv/t/missing-thumbnails-after-plex-server-update/358569>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [January 6, 2019, 6:46am UTC](https://forums.plex.tv/t/missing-thumbnails-after-plex-server-update/358569 "2019-01-06T06:46:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ukswrath](https://avatars.discourse-cdn.com/v4/letter/u/e5b9ba/32.png) [@ukswrath](https://forums.plex.tv/u/ukswrath)\
**Post date:** [January 6, 2019, 6:46am UTC](https://forums.plex.tv/t/missing-thumbnails-after-plex-server-update/358569/1 "2019-01-06T06:46:08Z")

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After Plex Media Server update thumbnails to a good number of movies have disappeared. I’ve tried the usual scan, analyze, refresh, optimize, clean bundles, etc. Nothing has helped so far. Metadata is still available yet no thumbnails. (scratching head)

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**Author:** ![ukswrath](https://avatars.discourse-cdn.com/v4/letter/u/e5b9ba/32.png) [@ukswrath](https://forums.plex.tv/u/ukswrath)\
**Post date:** [January 8, 2019, 3:19am UTC](https://forums.plex.tv/t/missing-thumbnails-after-plex-server-update/358569/2 "2019-01-08T03:19:26Z")

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Is anyone going to answer this question?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 8, 2019, 3:20am UTC](https://forums.plex.tv/t/missing-thumbnails-after-plex-server-update/358569/3 "2019-04-08T03:20:23Z")

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