# Missing TV Channels

**URL:** <https://forums.plex.tv/t/missing-tv-channels/637434>\
**Category:** Live TV & DVR\
**Tags:** server-mac\
**Created:** [September 27, 2020, 5:01pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434 "2020-09-27T17:01:58Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![lsinrc](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@lsinrc](https://forums.plex.tv/u/lsinrc)\
**Post date:** [September 27, 2020, 5:01pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/1 "2020-09-27T17:01:58Z")

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My Plex dashboard shows the HDHomerun device: Two Tuners, 25 channels, 20 Available.  
The guide displays 23.1 MeTV and 23.2 H&I channels, but is missing 23…3 StartTV and others. How do I get Plex to recognize these missing channels so I can record?

Server Version#: Version 1.20.1.3252-a78fef9a9  
Player Version#:  
Tuner Make/Model: HDHomeRun Connect Duo  
Guide/Lineup name: Broadcast TV Rapid City OTA Broadcast  
Using XMLTV?:  
Channel number/Name: Start-TV 23.3  
 ![Screen Shot 2020-09-27 at 3.56.30 PM](https://global.discourse-cdn.com/plex/original/3X/8/9/892840078d32eaa35b81cf2f747869ead43ea818.png)

 ![Screen Shot 2020-09-27 at 4.01.06 PM](https://global.discourse-cdn.com/plex/original/3X/4/f/4f9a47c1ed9e527ca423e3467626161f698b646c.png)

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [October 2, 2020, 7:15am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/2 "2020-10-02T07:15:09Z")

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If a channel is missing from the guide data, please report that following this guide, [Reporting Plex DVR Lineup Inaccuracies & Current Status](https://forums.plex.tv/t/reporting-plex-dvr-lineup-inaccuracies-current-status/425001).

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**Author:** ![lsinrc](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@lsinrc](https://forums.plex.tv/u/lsinrc)\
**Post date:** [October 8, 2020, 10:36pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/3 "2020-10-08T22:36:50Z")

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> [@lsinrc](#):
>
> Broadcast TV Rapid City OTA Broadcast

Thank you!

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**Author:** ![lsinrc](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@lsinrc](https://forums.plex.tv/u/lsinrc)\
**Post date:** [October 10, 2020, 4:27am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/4 "2020-10-10T04:27:50Z")

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Still not showing, in the settings for Live TV & DVR, you can choose 23.3 but in list it is missing:

 ![Screen Shot 2020-10-09 at 10.24.19 PM](https://global.discourse-cdn.com/plex/original/3X/1/8/18847950ef71467a6470ecd27058c8ea14f94fc1.jpeg)

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [October 10, 2020, 6:50am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/5 "2020-10-10T06:50:57Z")

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Did you report the issue following the instructions from the link I provided above?

Fixes are not immediate, it does take some time. Sometimes the listing for a channel just isn’t available and may not be possible to fix. Please report as mentioned above for the best chance of getting it fixed.

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**Author:** ![lsinrc](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@lsinrc](https://forums.plex.tv/u/lsinrc)\
**Post date:** [October 21, 2020, 3:23am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/6 "2020-10-21T03:23:59Z")

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It’s been about 3 weeks, no change. Any ideas on how to get this resolved?

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**Author:** ![symesinrc\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@symesinrc\_hotmail\_com](https://forums.plex.tv/u/symesinrc_hotmail_com)\
**Post date:** [October 29, 2020, 4:32am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/7 "2020-10-29T04:32:10Z")

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It is closing in on 5 weeks now. I have sent 4-5 requests to the DVR Inaccuracies link above. Any suggestions on how to get this resolved?

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**Author:** ![symesinrc\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@symesinrc\_hotmail\_com](https://forums.plex.tv/u/symesinrc_hotmail_com)\
**Post date:** [November 18, 2020, 2:06am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/8 "2020-11-18T02:06:22Z")

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Anybody have ideas on how to help?

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [November 18, 2020, 2:30am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/9 "2020-11-18T02:30:05Z")

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I don’t know if it helps but read [Announcement: State of EPG & TV metadata in Plex](https://forums.plex.tv/t/announcement-state-of-epg-tv-metadata-in-plex/630347).

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**Author:** ![symesinrc\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@symesinrc\_hotmail\_com](https://forums.plex.tv/u/symesinrc_hotmail_com)\
**Post date:** [November 18, 2020, 11:23pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/10 "2020-11-18T23:23:59Z")

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Thank you, I appreciate the update!

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**Author:** ![cire12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cire12/32/94876_2.png) [@cire12](https://forums.plex.tv/u/cire12)\
**Post date:** [November 19, 2020, 6:41pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/11 "2020-11-19T18:41:28Z")

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@lsinrc @symesinrc_hotmail_com Sorry for the late reply, I did do a quick check of the Rapid City lineup using our new provider and it does appear to be correct, at least as far as the Smart TV channel that you referenced. If you want to see what the full lineup will look like once we make the switch you can use the Zap2it listings found [here](https://tvlistings.zap2it.com/?aid=gapzap). Additionally we’ve pulled down the pinned post that advises users on how to submit corrections as it’s unlikely that the current provided would make the correction before we complete our cutover to Gracenote. Look for more information soon.

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**Author:** ![chase.messer\_live.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chase.messer_live.com/32/23881_2.png) [@chase.messer\_live.com](https://forums.plex.tv/u/chase.messer_live.com)\
**Post date:** [December 1, 2020, 2:39am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/12 "2020-12-01T02:39:03Z")

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I am trying to report a missing channel but the link is broken.

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [December 1, 2020, 4:16am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/13 "2020-12-01T04:16:00Z")

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There are changes coming soon to the guides so we are not taking reports at this time.

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**Author:** ![symesinrc\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@symesinrc\_hotmail\_com](https://forums.plex.tv/u/symesinrc_hotmail_com)\
**Post date:** [January 18, 2021, 8:52pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/15 "2021-01-18T20:52:17Z")

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Any timelines when the guide changes will take place?

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 20, 2021, 5:25am UTC](https://forums.plex.tv/t/missing-tv-channels/637434/16 "2021-01-20T05:25:39Z")

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The guide changes were released at the end of last year. You should be seeing the new guides now.

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<div class="post-metadata">

**Author:** ![symesinrc\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@symesinrc\_hotmail\_com](https://forums.plex.tv/u/symesinrc_hotmail_com)\
**Post date:** [February 28, 2021, 5:49pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/17 "2021-02-28T17:49:02Z")

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Thank you for the channel guide changes!

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 29, 2021, 5:49pm UTC](https://forums.plex.tv/t/missing-tv-channels/637434/18 "2021-05-29T17:49:31Z")

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