# Mobile Optimized version play not working

**URL:** <https://forums.plex.tv/t/mobile-optimized-version-play-not-working/934720>\
**Category:** Plex Media Server\
**Tags:** android-mobile\
**Created:** [December 21, 2025, 11:51pm UTC](https://forums.plex.tv/t/mobile-optimized-version-play-not-working/934720 "2025-12-21T23:51:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![raghavsinha928](https://avatars.discourse-cdn.com/v4/letter/r/e495f1/32.png) [@raghavsinha928](https://forums.plex.tv/u/raghavsinha928)\
**Post date:** [December 21, 2025, 11:51pm UTC](https://forums.plex.tv/t/mobile-optimized-version-play-not-working/934720/1 "2025-12-21T23:51:13Z")

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I have a file that I am trying to play through Plex mobile client. The file plays on windows, but on Mobile I get a “not enough CPU for conversion” error. I have optimized the file through Plex for mobile and have checked the optimized file properties and they seem fine for a mobile client, but I still get the error even when playing the optimized version specifically. I have checked my logs and see that Plex mobile is forcing a transcode for some reason even though direct play and direct stream are enabled. I am assuming this is some quirk of Plex Remote Play. How can I force it to stop attempting a transcode on Plex mobile when using remote play? I used to not have this issue.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 21, 2026, 11:51pm UTC](https://forums.plex.tv/t/mobile-optimized-version-play-not-working/934720/2 "2026-03-21T23:51:42Z")

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