# Movie Library Help

**URL:** <https://forums.plex.tv/t/movie-library-help/579681>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [April 24, 2020, 12:47am UTC](https://forums.plex.tv/t/movie-library-help/579681 "2020-04-24T00:47:25Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [April 24, 2020, 3:46am UTC](https://forums.plex.tv/t/movie-library-help/579681/2 "2020-04-24T03:46:47Z")

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Please provide a directory, etc listing showing how the movies are named and organized.

Please provide log files from your Plex server.

- Set your server for debug logs only, not verbose (Server Settings → General → Show Advanced)
- Re-scan the library with missing movies
- Wait one minute after scan finishes
- Pull log files (Server Manage → Troubleshooting → Download Logs)
- Attach entire zip file to the thread.

Regarding posters:

> [@Incorrect language movie posters / actor cast issues](https://forums.plex.tv/t/incorrect-language-movie-posters-actor-cast-issues/576047):
>
> Hi All, We are aware of issues with (primarily) English-language movie posters not showing up and often getting one in a different language. This is due to maintenance going on at The Movie Database (TMDB), which is the default site from where the Plex Movie agent gets posters. We do not have any info on when they might be able to resolve it. The issue can also affect cast/actor images, if you have your agent set to pull cast information from The Movie Database. To help lessen the impact in s…

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