# Movie Library Not displaying **URL:** \ **Category:** Plex Players\ **Tags:** smart-tv, player-windows\ **Created:** [February 28, 2023, 11:55am UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761 "2023-02-28T11:55:55Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 11:55am UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/1 "2023-02-28T11:55:55Z")
Server Version#: 1.31.2.6739 Player Versions#: - WINDOWS – 1.64.2.3546-5107ec40 **[does not display movie library]** - ANDROID TV – 9.16.2.38798 **[does not display movie library]** - PIXEL-- 9.16.2.38798 **[working and displaying properly]** - WEB VIEW – **[working and displaying properly]** HOME SCREEN VIEW to show all pinned libraries. 1. None of my configurations have changed for the library in question. 2. The library displays properly on web browsers and pixel device. 3 does not display the movie library on Windows or Android TV _–However the “Oscar Nods” are displaying._ ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 11:58am UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/2 "2023-02-28T11:58:48Z")
Does the missing library appear in the side bar, when you switch it into the “MORE…” mode? [https://support.plex.tv/articles/customizing-the-apps/](https://support.plex.tv/articles/customizing-the-apps/) [https://support.plex.tv/articles/customizing-plex-web/](https://support.plex.tv/articles/customizing-plex-web/) Are you certain that all apps are logged into the same plex.tv user account? ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:15pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/3 "2023-02-28T17:15:21Z")
All accounts are the same on my devices. yes the library is pinned to the sidebar. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 5:16pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/4 "2023-02-28T17:16:20Z")
> [@TimeTempest](#): > > yes the library is pinned to the sidebar. So what does it mean when you say the “library is not displaying”? ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:19pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/5 "2023-02-28T17:19:20Z")
When you are on the HOME screen, the Recently Added section does not display on AndroidTV and Windows appstore vs. If I look at it on my phone, or the web, the Recently added is there. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 5:21pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/6 "2023-02-28T17:21:32Z")
> [@TimeTempest](#): > > If I look at it on my phone, or the web, the Recently added is there. Does it remain there after you sign out and back in to your user account on those devices? ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:24pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/7 "2023-02-28T17:24:40Z")
Initially I was using the Plex exe from the plex website, When the new version was release, I updated to that… the problem persisted. I uninstalled it and downloaded the package from the windows app store… again still the same issue. I logged out, and back in. Same issue. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 5:26pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/8 "2023-02-28T17:26:22Z")
> [@TimeTempest](#): > > I logged out, and back in. Same issue. I meant do this on those apps which are seemingly working. ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:32pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/9 "2023-02-28T17:32:21Z")
The pixel app, and the browser are still displaying all the library rows on the home page properly. ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:36pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/10 "2023-02-28T17:36:15Z")
I found the issue… Too many pinned libraries removing two pinned libraries resolved the issue. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 5:37pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/11 "2023-02-28T17:37:41Z")
Try this on the Windows app: Settings - Plex for Windows - General - Reset Customizations If that doesn’t change anything Settings - Plex for Windows - ‘Show Advanced’ - Debug - “Restore Defaults” > [@TimeTempest](#): > > removing two pinned libraries resolved the issue. How many were there in total? ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:39pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/12 "2023-02-28T17:39:53Z")
there were 14, split between movies & tv (I do not use music or photo) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 5:42pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/13 "2023-02-28T17:42:07Z")
14 isn’t in any way excessive. Is it possible that you have “Merge Recently Added” activated, but you have libraries which use different metadata agents (some new, some old)? ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:43pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/14 "2023-02-28T17:43:14Z")
I use less pinned libraries on my phone and web browser than I do for the TV at home that is when I tried more pinned libraries on my phone and noticed the HOME row disappear when I removed them again the row re-appeared, so I did the same on the tv and it resolved the issue. ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:46pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/15 "2023-02-28T17:46:10Z")
Excessive… Not to someone with OCD 🙂 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 28, 2023, 5:50pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/16 "2023-02-28T17:50:46Z")
I’d still perform a “Low-Level Database Recovery” [https://support.plex.tv/articles/repair-a-corrupted-database/](https://support.plex.tv/articles/repair-a-corrupted-database/) to try and catch potential issues with damaged index tables etc. If your media collection is _very_ big and your server is equipped for it, try raising the “Database Cache Size” in increments of 20 MB and see if it makes a difference in response times. (If it doesn’t, revert the change!) Settings - Server - ‘Show Advanced’ - Library ---
**Author:** ![TimeTempest](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timetempest/32/16223_2.png) [@TimeTempest](https://forums.plex.tv/u/TimeTempest)\ **Post date:** [February 28, 2023, 5:56pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/17 "2023-02-28T17:56:53Z")
Thanks for the help! 👍 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 29, 2023, 5:57pm UTC](https://forums.plex.tv/t/movie-library-not-displaying/832761/18 "2023-05-29T17:57:51Z")
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