# Movie not showing up

**URL:** <https://forums.plex.tv/t/movie-not-showing-up/878007>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [May 19, 2024, 5:26pm UTC](https://forums.plex.tv/t/movie-not-showing-up/878007 "2024-05-19T17:26:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mystoria](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mystoria](https://forums.plex.tv/u/mystoria)\
**Post date:** [May 19, 2024, 5:26pm UTC](https://forums.plex.tv/t/movie-not-showing-up/878007/1 "2024-05-19T17:26:33Z")

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Server Version#:1.40.2.8395-c67dce28e  
Player Version#: Version 1.92.1.140-8e1f68f5

\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
I have a movie that will not show up. I have renamed it multiple times to check every way possilble for naming conventions. It is in the same subdirectory as many other movies, so permissions , drive formatting, etc. are not issues. The movie in the MOVIES folder. MOVIES/Inner Worlds, Outer Worlds (2012)/Inner Worlds, Outer Worlds (2012).mp4

I don’t have any issues with Music, TV Shows, or anything else, but no matter what I have tried, Plex will not add this movie in my library.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 19, 2024, 6:08pm UTC](https://forums.plex.tv/t/movie-not-showing-up/878007/2 "2024-05-19T18:08:54Z")

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Have you checked your file for conflicting embedded metadata?  
If your library is configured to prefer embedded/local metadata, this could also impact how the file is being matched.

Can you switch the library to display its content `By Folder` and navigate to `Inner Worlds, Outer Worlds (2012)`? Is there any unexpected/different movie listed in that directory (within Plex)?

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**Author:** ![mystoria](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mystoria](https://forums.plex.tv/u/mystoria)\
**Post date:** [May 19, 2024, 8:12pm UTC](https://forums.plex.tv/t/movie-not-showing-up/878007/3 "2024-05-19T20:12:35Z")

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Hello,  
When I switch to view by folder, I can see the folder, but Plex says it’s empty. When I access the folder from Explorer directly from the PC that has Plex Server installed, I can see the movie, and play it using Windows media player.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 17, 2024, 8:13pm UTC](https://forums.plex.tv/t/movie-not-showing-up/878007/4 "2024-08-17T20:13:07Z")

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