# Movie Playlist Runtime **URL:** \ **Category:** General Discussions\ **Tags:** roku, playlists\ **Created:** [July 22, 2021, 2:56pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772 "2021-07-22T14:56:05Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Catracho295](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@Catracho295](https://forums.plex.tv/u/Catracho295)\ **Post date:** [July 22, 2021, 2:56pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/1 "2021-07-22T14:56:05Z")
Hello guys, New here. I’m part of a MSP that manages multiples networks. Recently one of our offices (Dental Office) came to us with a request/issue. About a month ago they notice the playlist they created, roughly around 20 movies, will stop playing movies after 4 hours or so. It used to be where the playlist would run for the entire day. Does anyone know why this could be or have any suggestions. Have been tried to locate a number/email to contact support for better understand but all searches lead back here to forums. I apologize if I’m on the wrong place, any help will be highly appreciated. Thank you. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 23, 2021, 4:21pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/2 "2021-07-23T16:21:54Z")
From what I remember you can configure Plex to automatically play the next item in a playlist. However, there’s limits to how long Plex will keep playing items without user interaction. There’s a description of how auto-advancing of a play queue works. > ### From [https://support.plex.tv/articles/202605013-play-queue-post-play-screen/](https://support.plex.tv/articles/202605013-play-queue-post-play-screen/) > > … > > Auto-advance refers to the countdown timer on the Up Next item, which plays automatically once exhausted. It will be shown whenever there’s an Up Next item, _except_ in the following circumstances: > > - If the user has opted out of auto-advance in the client preferences. > - If videos have been playing without user intervention for more than two hours, and the video that just completed is \> 20 minutes in length. In this case, the Up Next item will still be shown and selected such that a single click plays it. # **Edit:** I’ve closed your parallel post in another thread where you asked the same question to avoid mixed up conversations [https://forums.plex.tv/t/better-playlists-share-playlists/73590/554](https://forums.plex.tv/t/better-playlists-share-playlists/73590/554) ---
**Author:** ![Catracho295](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@Catracho295](https://forums.plex.tv/u/Catracho295)\ **Post date:** [July 23, 2021, 4:42pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/4 "2021-07-23T16:42:06Z")
Thank you for your reply. Allow me a follow up question. From what I understand, after reading similar forums with the same topic, the Post-Play option doesn’t affect any user created “Playlist”. Correct? A Playlist will continuously keep playing items within the playlist, regardless of user’s preference set on the Post Play setting. Also, from what you’re saying. A Playlist will continue playing non-stop as long as there’s user interaction? Without user interaction the Playlist is set to stop by default? Would you happen to know that timer is? Thank you in advance! ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 23, 2021, 4:44pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/5 "2021-07-23T16:44:10Z")
From the support article extract above: > [@tom80H](#): > > If videos have been playing without user intervention for more than **two hours** … ---
**Author:** ![Catracho295](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@Catracho295](https://forums.plex.tv/u/Catracho295)\ **Post date:** [July 23, 2021, 5:48pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/6 "2021-07-23T17:48:57Z")
Thank you, Would you know where I would go if wanting to make suggestion? Would like suggest for user to have the options for “Playlist” runtime to be continuous without user interaction. Sorry, I’m new to forums and Plex. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [July 23, 2021, 5:51pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/7 "2021-07-23T17:51:28Z")
Right there: > [@Continuous Autoplay](https://forums.plex.tv/t/continuous-autoplay/332504): > > I would like to be able to continuously play a playlist or television show without plex stopping. I find it perplexing that I cannot have plex play in the background without stopping after three episodes. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [July 26, 2021, 6:49pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/8 "2021-07-26T18:49:53Z")
A playlist should continue to play on it’s own without stopping. We’ll need to see the PMS and client logs when the playback stops to see if something happened. If the client lost the connection to the server, then the playback can stop. ---
**Author:** ![Catracho295](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@Catracho295](https://forums.plex.tv/u/Catracho295)\ **Post date:** [July 26, 2021, 7:05pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/10 "2021-07-26T19:05:04Z")
Thank you for your reply, Where would I submitted logs for investigation? Could I open a case file and work with Plex to see what could be happening? Thank you for your time. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [July 26, 2021, 9:34pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/11 "2021-07-26T21:34:34Z")
Reproduce the issue, then grab the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and [Roku logs](https://support.plex.tv/articles/201377603-roku-logs/) and post them here for me to review. Let me know the time or the video that fails to continue. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 24, 2021, 9:35pm UTC](https://forums.plex.tv/t/movie-playlist-runtime/730772/12 "2021-10-24T21:35:23Z")
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