# Movie posters in wrong languages

**URL:** <https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [April 16, 2020, 12:08am UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045 "2020-04-16T00:08:01Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![corey3737](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@corey3737](https://forums.plex.tv/u/corey3737)\
**Post date:** [April 16, 2020, 12:08am UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/1 "2020-04-16T00:08:02Z")

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I have a library of movies, and around 15-20% of my movie posters are in various incorrect languages. I don’t think this is a problem with the file metadata since I recently migrated these exact movies from a different Plex server where I didn’t have this problem. My files are organized and well named.

I am aware that this has been asked before in other threads, but none of them resolve my problem, and those OP’s never indicated that they found a solution either. Here is a list of suggestions from the other threads I have found:

⦁ Verify what language you have set your library to. (English)  
⦁ “Change the order of your metadata agents, moviepostersdb needs to be above themoviesdb.” (Can’t find any list in the settings that contains moviepostersdb)  
⦁ Library Settings \> Advanced \> United States (selected)  
⦁ Library Settings \> Advanced \> Prefer artwork based on library language (checked)  
⦁ Settings \> Agents \> Movies \> Plex Movie \> Plex Movie Settings \> Localized titles (checked)  
⦁ Settings \> Agents \> Movies \> Plex Movie \> Plex Movie Settings \> Prefer artwork based on library language (checked)  
⦁ Settings \> Agents \> Movies \> The Movie Database \> Plex Movie Settings \> Localized titles (checked)  
⦁ Settings \> Agents \> Movies \> The Movie Database \> Plex Movie Settings \> Prefer artwork based on library language (checked)  
⦁ Local Media Assets should also be ‘demoted’ to the bottom of every Agent list (done)

After doing all of this, I ran Refresh All Metadata and it didn’t seem to help. Is this the correct way to force a refresh of all posters? And are there any other settings I am missing to solve this problem?

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**Author:** ![Mortao](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@Mortao](https://forums.plex.tv/u/Mortao)\
**Post date:** [April 16, 2020, 3:06pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/2 "2020-04-16T15:06:14Z")

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I just started having this issue this morning. About 10 or 15 movies I just added yesterday and today loaded with a bunch of foreign language posters. I have 2000 movies in my library all working great and this issue just started happening. I also just added plex pass last week, if that matters. I wonder if its something on their end

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 16, 2020, 3:13pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/3 "2020-04-16T15:13:41Z")

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It’s a bug/vandalism at TMDB.

@BigWheel raised the alarm.  
We’re waiting for the other shoe to drop (results/acknowledgment - so far, none that I know of).

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 16, 2020, 4:32pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/4 "2020-04-16T16:32:56Z")

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TMDB is doing a cleanup of their site. I don’t have any specific details why. You can enable Cinematerial [edit: and/or fanart.tv] agent to get more posters options but might have to select them manually.

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 16, 2020, 4:38pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/5 "2020-04-16T16:38:32Z")

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Is Fanart.tv still a thing?

I have it and it’s enabled - I am getting English Posters. ATM.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 16, 2020, 4:40pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/6 "2020-04-16T16:40:07Z")

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> [@JuiceWSA](#):
>
> Is Fanart.tv still a thing?

Yes that should still work as well. They just are not enabled by default so folks will need to enable them in agent settings.

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 16, 2020, 4:41pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/7 "2020-04-16T16:41:52Z")

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OK, Good.

I don’t know if that’s it, but I’ve always had it enabled, get some really nice posters and backdrops, and over the last few difficult days - I’ve not gotten a strange poster or artwork to speak of.

Definitely worth a shot, at least.

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**Author:** ![MitchMLP](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MitchMLP](https://forums.plex.tv/u/MitchMLP)\
**Post date:** [April 17, 2020, 5:20pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/8 "2020-04-17T17:20:39Z")

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Having the same issue, so i enabled ‘Fanart.TV’ and put it at the top of the list.  
Now when i rescan a movie the posters arent synchronizing and only the few from TMDB are showing up.

I can enter the link manually but how can make it scrape Fanart.TV automatically?

Thanks in advance!

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**Author:** ![sander1](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@sander1](https://forums.plex.tv/u/sander1)\
**Post date:** [April 19, 2020, 6:30pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/9 "2020-04-19T18:30:54Z")

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> [@JuiceWSA](#):
>
> Is Fanart.tv still a thing?

Yeps, but you may need [a more up to date version](https://github.com/sander1/Fanart-TV-Agent.bundle).

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**Author:** ![MitchMLP](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MitchMLP](https://forums.plex.tv/u/MitchMLP)\
**Post date:** [April 21, 2020, 1:20pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/10 "2020-04-21T13:20:20Z")

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New added media has the same problem, how can i make it work correctly?  
I enabled ‘Fanart.TV’ and put it at the top of the list under ‘Plex Movie (Standard)’

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**Author:** ![MitchMLP](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MitchMLP](https://forums.plex.tv/u/MitchMLP)\
**Post date:** [April 29, 2020, 3:59pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/11 "2020-04-29T15:59:37Z")

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![1](https://global.discourse-cdn.com/plex/original/3X/2/b/2b0276ecd1f7db1a3b264684235d1d13e7f18607.jpeg)

These are my settings but still, Fanart.TV isnt scraped when adding new movies or when i re-do a Metascan on files.

Is there something else i need to do?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 29, 2020, 5:32pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/12 "2020-04-29T17:32:45Z")

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> [@MitchMLP](#):
>
> Is there something else i need to do?

> [@Incorrect language movie posters / actor cast issues](https://forums.plex.tv/t/incorrect-language-movie-posters-actor-cast-issues/576047/4):
>
> OK so something I forgot about since it has been so long since I got my own for Fanart.tv There is a personal API key you can get to make it work correctly. This does involve making a free account at there and generating a key. go to [https://fanart.tv/get-an-api-key/](https://fanart.tv/get-an-api-key/) Create a free account and generate a personal API key In the fanart.tv agent settings press the gear icon on the right and enter your key. [Plex]

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**Author:** ![MitchMLP](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MitchMLP](https://forums.plex.tv/u/MitchMLP)\
**Post date:** [April 29, 2020, 5:42pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/13 "2020-04-29T17:42:55Z")

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That was the trick, thank you so much!!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 28, 2020, 5:43pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045/14 "2020-07-28T17:43:09Z")

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