# Multichannel downmix to stereo? **URL:** \ **Category:** Plex Players\ **Tags:** server-synology\ **Created:** [November 13, 2024, 11:48am UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330 "2024-11-13T11:48:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Audioborg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/audioborg/32/93099_2.png) [@Audioborg](https://forums.plex.tv/u/Audioborg)\ **Post date:** [November 13, 2024, 11:48am UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330/1 "2024-11-13T11:48:45Z")
Server Version#:1.41.4.905770009057 Player Version#: PlexWeb I’m trying to play a movie that has 5.1 multichannel audio track and cannot hear the dialog. I thought there were downmix to stereo settings within the Plex web player (I’m on a Mac using Brave). The support docs online would indicate that there are, but I don’t see them under PlexWeb \> Player, even with Show Advanced Settings turned on. Was this a feature then got removed? Do I need to manually transcode all the multichannel movie files on my server in order to hear dialog? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 13, 2024, 11:50am UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330/2 "2024-11-13T11:50:56Z")
If downmix doesn’t happen, then the web app thinks that your sound system is multi- channel. Check the speaker setup of your operating system and set it to stereo. Then restart the web browser and reload the web app. See if you’ve accidentally enabled “Force multi-channel audio support” under Settings - Plex Web - ‘Show Advanced’ - Player ---
**Author:** ![Audioborg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/audioborg/32/93099_2.png) [@Audioborg](https://forums.plex.tv/u/Audioborg)\ **Post date:** [November 23, 2024, 11:58am UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330/3 "2024-11-23T11:58:47Z")
Did all the above and still not working. Here’s a screenshot of my audio setup in Mac OS. Also, the “Force multi-channel” settings, which is off. Btw, that setting is listed under the heading “Chromecast”, which begs the question, would this setting have any bearing if I’m not running a Chromecast device? Any other ideas why downmix feature is broken for me? ![Screen Shot 2024-11-23 at 5.49.29 AM](https://global.discourse-cdn.com/plex/original/4X/6/a/a/6aa1023b2e1419133a41869a25274d624ba4e8e6.jpeg) ![Screen Shot 2024-11-23 at 5.55.30 AM](https://global.discourse-cdn.com/plex/original/4X/f/d/9/fd9eab9f13cf74800727e30265a6125a379baf2f.png) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 23, 2024, 12:59pm UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330/4 "2024-11-23T12:59:33Z")
> [@Audioborg](#): > > (I’m on a Mac using Brave) Have you tested other web browsers? ---
**Author:** ![Audioborg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/audioborg/32/93099_2.png) [@Audioborg](https://forums.plex.tv/u/Audioborg)\ **Post date:** [November 23, 2024, 1:24pm UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330/5 "2024-11-23T13:24:13Z")
That was it. Good call. The only other browser I have is Safari (which I never use), but I did try it and down mixing IS working. I’ll have to see if it’s something the Brave devs can fix or perhaps there is a setting I can change to make it work. Thanks for the help! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 21, 2025, 1:24pm UTC](https://forums.plex.tv/t/multichannel-downmix-to-stereo/895330/6 "2025-02-21T13:24:36Z")
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