# Multiple subtitle issues

**URL:** <https://forums.plex.tv/t/multiple-subtitle-issues/579211>\
**Category:** Plex Media Server\
**Tags:** server-windows, server-synology\
**Created:** [April 23, 2020, 2:32am UTC](https://forums.plex.tv/t/multiple-subtitle-issues/579211 "2020-04-23T02:32:57Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [April 23, 2020, 3:07am UTC](https://forums.plex.tv/t/multiple-subtitle-issues/579211/2 "2020-04-23T03:07:54Z")

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> [@slephoto](#):
>
> #2 in my main/original movie folder Plex will not recognize subtitle files I add to the folder.

Make sure Plex has necessary file access (at least Read Only). See [Plex FAQ #5](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/11).

See [Adding Local Subtitles to Your Media](https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/).

- Make sure you have Local Media Assets enabled.
- Make sure the subtitle file is named exactly the same as the movie file, including any extraneous information such as [1080p.hevc.etc].
- Make sure the subtitle file has the correct language code. Otherwise it is displayed as “unknown.”
- After making any necessary corrections, refresh the metadata for the entire library.

If still having issues, please provide a directory listing, etc to show how files are named / organized.

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