# Music Library not recognising **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [May 26, 2022, 4:45am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298 "2022-05-26T04:45:04Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![pioneer123](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@pioneer123](https://forums.plex.tv/u/pioneer123)\ **Post date:** [May 26, 2022, 4:45am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/1 "2022-05-26T04:45:04Z")
Server Version#: 1.26.2.5797-7000 Player Version#: 8.3 I have been using Plex for years for tv and movies and no problems. My music has been streamed through Synology Audio Station but I decided to give Plex a go for it. My music is correctly labeled (volume/music/artist name/album/track) but when I added the library in Plex it shows as empty. When I try to scan it shows scanning for about 1 second then says cant find anything. Ive stopped and started the server but no joy. Plex has read/write access to the music folder so I’m at loss as to the problem. Any ideas? Thanks ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [May 27, 2022, 8:20pm UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/2 "2022-05-27T20:20:38Z")
Please scan the library again and get me the [server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![pioneer123](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@pioneer123](https://forums.plex.tv/u/pioneer123)\ **Post date:** [May 29, 2022, 4:09am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/3 "2022-05-29T04:09:58Z")
Here you go, many thanks [Plex Media Server Logs\_2022-05-29\_12-07-48.zip](https://forums.plex.tv/uploads/short-url/ddZ2ziI62W6KbV3Xg1lMHAjaVvn.zip) (4.1 MB) ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [May 29, 2022, 4:12am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/4 "2022-05-29T04:12:09Z")
> May 29, 2022 12:07:32.505 [0x7f05a9645b38] ERROR - Failed to create iterator to “/volume1/music”: Permission denied You have a permission issue with that music folder. Or did you type the folder incorrectly? Above you said it was “volume” but your library is looking for “volume1”. ---
**Author:** ![pioneer123](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@pioneer123](https://forums.plex.tv/u/pioneer123)\ **Post date:** [May 29, 2022, 6:49am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/5 "2022-05-29T06:49:21Z")
Sorry that was just a typo from me, it is Volume1 as that is the only volume I can select when adding a library. I’ve checked the permissions folder for my music and it’s the same as for tv and movies yet doesn’t seem to want to scan. Is there anything else I’m missing? ![image](https://global.discourse-cdn.com/plex/original/4X/a/c/4/ac4a72d724af854f6cabf97c0de1e42fcd5e4ae7.jpeg) ![image](https://global.discourse-cdn.com/plex/original/4X/2/5/9/259f6a77432e792fafa6e1ff0f2b790585c957da.jpeg) Thanks ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [May 29, 2022, 11:57pm UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/6 "2022-05-29T23:57:57Z")
I’m not very familiar with Linux. Read this tip and trick post about permissions. [Linux Tips - #22 by ChuckPa](https://forums.plex.tv/t/linux-tips/276247/22) ---
**Author:** ![pioneer123](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@pioneer123](https://forums.plex.tv/u/pioneer123)\ **Post date:** [May 30, 2022, 3:35am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/7 "2022-05-30T03:35:37Z")
I fixed it thank you, was a deeply buried permissions check box that was overlooked. Thanks for the help. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 28, 2022, 3:35am UTC](https://forums.plex.tv/t/music-library-not-recognising/794298/8 "2022-08-28T03:35:42Z")
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