# Music missing after scan

**URL:** <https://forums.plex.tv/t/music-missing-after-scan/235880>\
**Category:** Apps & Creations\
**Created:** [May 16, 2018, 10:32pm UTC](https://forums.plex.tv/t/music-missing-after-scan/235880 "2018-05-16T22:32:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DingoDingo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dingodingo/32/92548_2.png) [@DingoDingo](https://forums.plex.tv/u/DingoDingo)\
**Post date:** [May 16, 2018, 10:32pm UTC](https://forums.plex.tv/t/music-missing-after-scan/235880/1 "2018-05-16T22:32:59Z")

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I have found that my plex media server (v1.13.0.5023) does not fully scan the folders and find all my music.  
I’m sure this is happening in quite a few folders, but the example I found is the following:  
This folder:  
…\_Artists\David Guetta\Listen Again

has 22 tracks, naming convention:  
David Guetta - Listen Again (D1) - 01 - Dangerous (feat. Sam Martin)  
…  
David Guetta - Listen Again (D1) - 14 - The Whisperer (feat. Sia)  
David Guetta - Listen Again (D2) - 01 - Bang my Head (feat. Sia & Fetty Wap)  
…  
David Guetta - Listen Again (D2) - 08 - Bang My Head (Feat. Sia) [Glowinthedark Remix]

plex identifies the first 15 files only. all the “D1” files, and the 1st “D2” file.

No clue why… scanning, fix metadata, nothing changes it.  
**Anyone have any idea why this is happening? Or how to fix it?**  
I’m assuming this occurring in multiple folders that I have not yet manually identified too…

thanks

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**Author:** ![drmagoo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drmagoo/32/13982_2.png) [@drmagoo](https://forums.plex.tv/u/drmagoo)\
**Post date:** [May 16, 2018, 10:48pm UTC](https://forums.plex.tv/t/music-missing-after-scan/235880/2 "2018-05-16T22:48:36Z")

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Wrong naming convention. I believe the following information is still valid:

> **[Organizing Music - Soundtracks and Various Artists (Hit collections)](https://forums.plex.tv/discussion/comment/1050849/#Comment_1050849)**
>
> I am going to do a bit of copy/paste of posts I did in the Plex Pass only forums: ===== 1.“Various Artists” is the usual choice for ‘Sampler’ style albums. There may be exceptions for ‘collaboration’ albums which are credited to all participating...

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**Author:** ![DingoDingo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dingodingo/32/92548_2.png) [@DingoDingo](https://forums.plex.tv/u/DingoDingo)\
**Post date:** [May 17, 2018, 3:13am UTC](https://forums.plex.tv/t/music-missing-after-scan/235880/3 "2018-05-17T03:13:44Z")

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Thanks for that link. I’m on the right track now…  
I updated the folder structure to:

So now after re-scanning the library (being able to rescan a single folder would be a nice feature…),  
I have 2 occurrences of the album (both called “Listen Again”)

1st occurrence is the same as before: the 14 tracks from disc 1 (track/disc # are correct), and 1st track from disc 2 (track/disc # are correct). The album is listed DISC 1 …14 songs… DIS 2 …1 song…

2nd occurrence now has the additional disc 2 tracks (7 total). They also have the correct track/disc #'s. These are not labeled as being “disc 2”, just TRACKS …7 songs …

any thoughts on what I have going on here?  
thanks for the help

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**Author:** ![drmagoo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drmagoo/32/13982_2.png) [@drmagoo](https://forums.plex.tv/u/drmagoo)\
**Post date:** [May 17, 2018, 9:13am UTC](https://forums.plex.tv/t/music-missing-after-scan/235880/4 "2018-05-17T09:13:08Z")

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Please take a look at the following document. I am afraid you have to use the Plex meta data editor to fix these issues now.

[https://support.plex.tv/articles/205748387-how-do-i-use-multi-disc-support-for-my-music-libraries/](https://support.plex.tv/articles/205748387-how-do-i-use-multi-disc-support-for-my-music-libraries/)

(Alternatively, you could backup and temporarily delete this album from disk, then in Plex, then “Empty Tash”, and finally copy the album back to your music directory and perform a scan of the library)

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**Author:** ![DingoDingo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dingodingo/32/92548_2.png) [@DingoDingo](https://forums.plex.tv/u/DingoDingo)\
**Post date:** [May 17, 2018, 1:34pm UTC](https://forums.plex.tv/t/music-missing-after-scan/235880/5 "2018-05-17T13:34:25Z")

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the backup/delete method did it for me, thanks!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:43pm UTC](https://forums.plex.tv/t/music-missing-after-scan/235880/6 "2020-01-08T19:43:55Z")

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