My home user is not getting the Plex pass experience fully in latest iOS app

ios

#1

I have a lifetime plex pass subscription. My wife is a user in my home. She is supposed to have camera upload enabled on her iOS device. However, on the latest upgrade, it won't show camera upload as an option. It does not show upgrade as an option either. On previous versions of the app, this was working, but the latest app upgrade broke it.

I have tried the following debugging steps -
* Reinstalled the plex app
* Remove her from my home and re-add her

If I switch to myself, we can see Camera upload as an option in the settings, but not otherwise.