My plex app on roku stuck on other user profile!

roku

#1

Hello.
Wondering if there is a way to sign out of someone else’s plex account so I can sign back into my account on roku. Cannot get up with this person. Their account requires a pin that I do not have. I cannot do anything it seems without it. I cannot figure out how to sign out of their account. I tried deleting and reinstalling but it still has them listed as signed in. Anyone?


#2

Between the delete/reinstall you should reboot the Roku. Otherwise the cache remains intact and the old data is reused.


#3

I tried deleting and reinstalling but it still has them listed as signed in. Anyone?

Sounds like you are signed in as a managed user. This requires switching to a full user to signout. As an alternate, you can signout by deleting the channel and reinstalling it. The key is the follow these steps.

  1. Remove any Plex channels from your Roku
  2. Reboot the Roku
  3. Install the Plex channel