# My Plex does not connect the desktop (server)

**URL:** <https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [January 11, 2022, 6:53pm UTC](https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085 "2022-01-11T18:53:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![j\_dez](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@j\_dez](https://forums.plex.tv/u/j_dez)\
**Post date:** [January 11, 2022, 6:53pm UTC](https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085/1 "2022-01-11T18:53:24Z")

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Finally after 3 days I could manage to install a Plex Media Server on my computer with a complete new Mint 20.3 version. But, after adding an Bibliophile, only music, it did not archive and find music…and it says that the 2 dictionaries (mappen) does not connect with the Desktop (server). I cannot find out what I did wrong or what happen, I am stuck, Please help me.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 11, 2022, 7:05pm UTC](https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085/2 "2022-01-11T19:05:26Z")

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Please go to **Settings - Server - (left panel) Troubleshooting - Download Logs**

It will give you a ZIP file.

Please attach that ZIP file here.

I suspect you need to grant permission to user `plex` to read the media files.

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**Author:** ![j\_dez](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@j\_dez](https://forums.plex.tv/u/j_dez)\
**Post date:** [January 12, 2022, 1:52pm UTC](https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085/3 "2022-01-12T13:52:46Z")

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Thank you for responding…but I cannot find it, Offcourse I have Plex in Dutch, and I know Server is Server in Englisch and Dutch…but I cannot find that Server, its not mentioned? Maybe I just do not see it…sorry.  
thanks,  
Jean

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**Author:** ![j\_dez](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@j\_dez](https://forums.plex.tv/u/j_dez)\
**Post date:** [January 12, 2022, 2:35pm UTC](https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085/4 "2022-01-12T14:35:21Z")

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Hi Chuck Pa,  
Ok, I do not know what I did, except that I deleted the server, and somehow I made a new one which connected, so I could make a new bibliotheek and found only my Home disk (SSD) with Linux on it and some files in my Music directioary, it played. But, I wanted to make a new bibliotheek, a second one and try to find a bigger directioray which is locate on another big harddrive. This one he could not find, not outside the home disk…I think if I could find it then I would be ready and statisfy. Thanks anyway for the response, I am gratefull.  
greetz,  
Jean

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 12, 2022, 2:35pm UTC](https://forums.plex.tv/t/my-plex-does-not-connect-the-desktop-server/770085/5 "2022-04-12T14:35:57Z")

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