# My Plex Media Server keeps crashing

**URL:** <https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [October 28, 2021, 2:47am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627 "2021-10-28T02:47:11Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [October 28, 2021, 2:47am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/1 "2021-10-28T02:47:11Z")

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Server Version#: 1.24.5.5173  
Player Version#:

Recently moved server & metadata from one windows desktop to another.  
Also upgraded to new Plex library agent.

Has been running smoothly for about 1-2 months since the transfer, but recently it just keeps shutting off or crashing.

I have no problems when it is on, It has not crashed while watching anything, seems to shut down when not in use. Maybe at night? maybe during scheduled task idk. Please help

[Plex Media Server Logs\_2021-10-27\_19-27-59.zip](https://forums.plex.tv/uploads/short-url/sJjjJOlzEjSUC4AJ0ZIU3BSI1VV.zip) (3.5 MB)

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**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [October 30, 2021, 4:49pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/2 "2021-10-30T16:49:05Z")

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Can someone link another thread if anyone else is having same issue

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**Author:** ![theguru0](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@theguru0](https://forums.plex.tv/u/theguru0)\
**Post date:** [October 30, 2021, 9:20pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/3 "2021-10-30T21:20:13Z")

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I’ve had a similar problem. Posted logs but no one responded. ☹

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**Author:** ![BlooHook](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@BlooHook](https://forums.plex.tv/u/BlooHook)\
**Post date:** [October 31, 2021, 12:24am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/4 "2021-10-31T00:24:56Z")

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Same here. Mine crashes while in use but not as often as it does when it’s not. Went through my logs and couldn’t find anything that was causing it, I could just be reading them wrong though.

At this point I’m thinking about just deleting everything and starting fresh. See if that fixes the issue.

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**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [October 31, 2021, 1:07am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/5 "2021-10-31T01:07:14Z")

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I was thinking the same thing but I have a fairly decent size library and dont want to loose all my metadata. Especially the thumbnail scrub thru

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**Author:** ![20Perplexed14](https://avatars.discourse-cdn.com/v4/letter/2/a587f6/32.png) [@20Perplexed14](https://forums.plex.tv/u/20Perplexed14)\
**Post date:** [October 31, 2021, 2:17am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/6 "2021-10-31T02:17:48Z")

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> [@BlooHook](#):
>
> Same here. Mine crashes while in use but not as often as it does when it’s not.

Same here. Doesn’t have to sit long before it crashes.

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**Author:** ![BlooHook](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@BlooHook](https://forums.plex.tv/u/BlooHook)\
**Post date:** [November 3, 2021, 1:28pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/7 "2021-11-03T13:28:38Z")

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Okay so after I posted, I decided to try and dig deeper into other possible causes and I think I found mine.

I came across this article about repairing a corrupted database.

> **[Repair a Corrupted Database | Plex Support](https://support.plex.tv/articles/repair-a-corrupted-database/)**
>
> Note: This article is for Plex Media Server version 1.23.2 and newer. If using an earlier version, see . Though...

Unfortunately it didn’t detect any corruption so I just deleted mine after attempting to repair it. So far it’s been three days with no crash of any sort, that’s the good news.

Bad news is I had to set up my libraries again and redo some of the Metadata I had manually done. Small price to pay though. It kept all of my recently added in tact though.

My database file was just over 500MB so it’s easy enough to just backup somewhere else and restore if it doesn’t work for you.

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**Author:** ![Zeroknivez](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zeroknivez/32/259447_2.png) [@Zeroknivez](https://forums.plex.tv/u/Zeroknivez)\
**Post date:** [November 3, 2021, 2:29pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/8 "2021-11-03T14:29:47Z")

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I been having the same issue since mid October and it seemed to have resolved itself for about a week, but the issue returned this past Saturday. It seems to be working well and all of a sudden the Plex desktop becomes sluggish and crashes. I’m at the point where I want to reimage my desktop to see if it will resolve it.

I did try reinstalling/repairing/clean bundles the PMS app, but that seems to temporarily fix it for a short period. Please let me know if any of you find a fix.

Thanks

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**Author:** ![franmarine](https://avatars.discourse-cdn.com/v4/letter/f/b19c9b/32.png) [@franmarine](https://forums.plex.tv/u/franmarine)\
**Post date:** [November 3, 2021, 2:32pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/9 "2021-11-03T14:32:50Z")

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Same issue since the last version of PLEX. Running on a Windows 10 with latest OS updates. The serveur crash on it’s own after a short period of times. Very annoying.

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**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [November 3, 2021, 3:35pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/10 "2021-11-03T15:35:15Z")

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Did you setup libraries using the new updated plex agent?

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<div class="post-metadata">

**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [November 3, 2021, 3:36pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/11 "2021-11-03T15:36:32Z")

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Do any of you guys have scheduled maintenence/ tasks turned off?

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<div class="post-metadata">

**Author:** ![Zeroknivez](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zeroknivez/32/259447_2.png) [@Zeroknivez](https://forums.plex.tv/u/Zeroknivez)\
**Post date:** [November 3, 2021, 3:50pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/12 "2021-11-03T15:50:52Z")

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I have update all libraries during maintenance disabled under Scheduled Task. Everything else is enabled in this section.

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<div class="post-metadata">

**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [November 3, 2021, 7:15pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/13 "2021-11-03T19:15:15Z")

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Ok yeah. I did the same. Hopefully a mod will read this thread with a solution soon.

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<div class="post-metadata">

**Author:** ![BlooHook](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@BlooHook](https://forums.plex.tv/u/BlooHook)\
**Post date:** [November 5, 2021, 1:02pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/14 "2021-11-05T13:02:04Z")

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I did for the most part. I switched to the legacy agent to grab all of the Metadata that the new one couldn’t.

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<div class="post-metadata">

**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [November 6, 2021, 3:06pm UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/15 "2021-11-06T15:06:24Z")

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Plex literally runs fine when its on… It just shuts off randomly. 😭  
How do I get mods or plex ninja’s to read this thread?!!

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**Author:** ![miramos18](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@miramos18](https://forums.plex.tv/u/miramos18)\
**Post date:** [November 9, 2021, 3:44am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/16 "2021-11-09T03:44:15Z")

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I’m having the same issue. Doesn’t crash while in use but it seems like I have to restart PMS every day and sometimes multiple times in a day. Need a fix as this is very frustrating especially when I’m away (on business 😉 )

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<div class="post-metadata">

**Author:** ![Zeroknivez](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zeroknivez/32/259447_2.png) [@Zeroknivez](https://forums.plex.tv/u/Zeroknivez)\
**Post date:** [November 12, 2021, 1:49am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/17 "2021-11-12T01:49:52Z")

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Has anyone rebuild their database to see if it will resolve this issue?

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<div class="post-metadata">

**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [November 17, 2021, 1:21am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/18 "2021-11-17T01:21:11Z")

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how big is your metadata database? cuz mine is like 250gb. I don’t want to start over…

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<div class="post-metadata">

**Author:** ![Zeroknivez](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zeroknivez/32/259447_2.png) [@Zeroknivez](https://forums.plex.tv/u/Zeroknivez)\
**Post date:** [November 17, 2021, 2:09am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/19 "2021-11-17T02:09:00Z")

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250gb?? Mine was 12gb’s and I have over 46 TB’s of Plex data. I will tell you that after doing this my server has been stable. Chances are something may have been either wrong with the PMS app or Windows profile.

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<div class="post-metadata">

**Author:** ![Hawaiiankaikai](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hawaiiankaikai/32/101995_2.png) [@Hawaiiankaikai](https://forums.plex.tv/u/Hawaiiankaikai)\
**Post date:** [November 17, 2021, 3:54am UTC](https://forums.plex.tv/t/my-plex-media-server-keeps-crashing/753627/20 "2021-11-17T03:54:27Z")

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You have 46TB of Media and only 12gb of meta data?? that makes no sense. Do you have thumbnails, chapters, etc enabled??

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