# My plex
**URL:** https://forums.plex.tv/t/my-plex/574816
**Category:** General Discussions
**Tags:** server-windows, server-mac
**Created:** [April 15, 2020, 5:02pm UTC](https://forums.plex.tv/t/my-plex/574816 "2020-04-15T17:02:49Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@micgus](https://forums.plex.tv/u/micgus)
#### Post date: [April 15, 2020, 5:02pm UTC](https://forums.plex.tv/t/my-plex/574816/1 "2020-04-15T17:02:49Z")
My plex is not Working. I paid But i Can not see any movie
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### Author:  [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [April 15, 2020, 7:50pm UTC](https://forums.plex.tv/t/my-plex/574816/2 "2020-04-15T19:50:39Z")
You’ll need to provide additional information.
If you mean your media on your own server: What version of Plex Media Server did you install, what platform, what happens when you try to access the server.
If you mean Plex Video on Demand (movies w/ commercials), it is only supported on certain clients. See the [Overview](https://support.plex.tv/articles/video-on-demand-overview/) article.
If you mean you paid for access to somebody else’s server, then you’re on your own. That violates Plex’s terms. You’ll have to contact the server owner for assistance.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [April 15, 2020, 10:58pm UTC](https://forums.plex.tv/t/my-plex/574816/3 "2020-04-15T22:58:31Z")
as per FordGuy61’s earlier post…
- what exactly did you pay for and to whom?
- is this about not being able to access Plex in the first place or not being able to access certain media?
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [July 14, 2020, 10:58pm UTC](https://forums.plex.tv/t/my-plex/574816/4 "2020-07-14T22:58:34Z")
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