# My server stopped responding **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [November 24, 2024, 5:30am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621 "2024-11-24T05:30:13Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 24, 2024, 5:30am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/1 "2024-11-24T05:30:13Z")
Server Version#: 1.41.2.9200 Player Version#: 1.104.0.241 I run a headless Mac mini as a server, and all of a sudden it stopped responding. I can access the computer and all of my library data, but I can’t load anything on Plex. It says my library isn’t reachable. I’ve restarted the machine, uninstalled and reinstalled Plex Media Server, done a power cycle on the router and the computer. None of that has helped. I barely know what I’m doing, so please explain like I’m five. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 24, 2024, 2:38pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/2 "2024-11-24T14:38:53Z")
Lets start with a copy of your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 24, 2024, 4:06pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/3 "2024-11-24T16:06:26Z")
I hope I’m not uploading anything sensitive in there. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 24, 2024, 4:14pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/4 "2024-11-24T16:14:52Z")
Took about 2 seconds in the logs to find your first major issue: `Nov 23, 2024 00:24:06.369 [0x7000081d3000] ERROR - SQLITE3:(nil), 11, database corruption at line 73224 of [a29f994989]` See [GitHub - ChuckPa/PlexDBRepair: Database repair utility for Plex Media Server databases](https://github.com/ChuckPa/PlexDBRepair) ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 24, 2024, 4:16pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/5 "2024-11-24T16:16:45Z")
Github scares me. When I download things that arent just straightforward executable files, I feel like a gorilla at a grand piano. Checking it out now. Thank you so much for the quick reply. ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 24, 2024, 4:21pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/6 "2024-11-24T16:21:53Z")
Yep. Totally lost on Github. My server is on a Mac, so I always feel like I walked into the wrong room when I’m on that site. Any elementary-school-level help would be much appreciated. I take direction well…I think ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 24, 2024, 4:25pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/7 "2024-11-24T16:25:26Z")
download and extract `DBRepair.sh` open up the terminal and go to the directory where the sh file is then: `bash DBRepair.sh` then select options, 1,2,5,6,7 ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 25, 2024, 6:13am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/8 "2024-11-25T06:13:56Z")
Damn. I received a bunch of lines of errors, and after restarting, my library is still unavailable. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 25, 2024, 1:00pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/9 "2024-11-25T13:00:35Z")
without a copy of the output I cant advise more on repairing. You can delete the library database files as a last resort, you will have to start plex over from scratch. ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 25, 2024, 4:36pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/10 "2024-11-25T16:36:52Z")
How can I obtain a copy of the output? Does that contain any info I shouldn’t share? ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 25, 2024, 5:06pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/11 "2024-11-25T17:06:38Z")
Easiest would be a screenshot after you ran the command that provided errors ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 25, 2024, 6:47pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/12 "2024-11-25T18:47:12Z")
I’ll try to do that tonight. Thanks for the help and patience so far. ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 26, 2024, 4:53am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/13 "2024-11-26T04:53:08Z")
Sorry if this is terrible. Please let me know if you need me to do it again in a more organized fashion ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 26, 2024, 1:45pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/14 "2024-11-26T13:45:11Z")
Sounds like that database is too damaged to repair My next step would be: [https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/](https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/) ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [November 26, 2024, 7:26pm UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/15 "2024-11-26T19:26:26Z")
Try the Replace option. It does the same steps as the article @dbirch linked, but first checks the backup databases for corruption. If all the backups are corrupt, then try Ignore, Repair, Reindex. ---
**Author:** ![A\_TalkingWalnut](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@A\_TalkingWalnut](https://forums.plex.tv/u/A_TalkingWalnut)\ **Post date:** [November 27, 2024, 2:49am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/16 "2024-11-27T02:49:17Z")
HOLY CRAPBALLS THAT WAS EASY. I’m gonna name my next child FordGuy61. ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [November 27, 2024, 3:19am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/17 "2024-11-27T03:19:22Z")
🤣 🛻 🤣 Glad you’re up and running. Cheers ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 25, 2025, 3:19am UTC](https://forums.plex.tv/t/my-server-stopped-responding/896621/18 "2025-02-25T03:19:33Z")
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