# Navigation Bar Missing Plex Web Linux **URL:** \ **Category:** Plex Players\ **Tags:** plex-web\ **Created:** [August 7, 2022, 11:37am UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555 "2022-08-07T11:37:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [August 7, 2022, 11:37am UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/1 "2022-08-07T11:37:43Z")
Server Version#: 1.28.0.5999 Player Version#: ? Upgraded PMS to 1.28.0.5999 on Lubuntu 20.10 64-bit. Firefox Browser opened to localhost:32400/web/index.html#1/, no navigation bar, “unexpected error”. ![image](https://global.discourse-cdn.com/plex/original/4X/0/0/8/008ff0f64a30e142c170dac3fc39602886d7c8fd.jpeg) ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [August 7, 2022, 5:55pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/2 "2022-08-07T17:55:33Z")
I saw an error like yours being discussed for Macs. I wonder if they are related. > [@Navigation bar is broken](https://forums.plex.tv/t/navigation-bar-is-broken/797887): > > This is on a Mac Mini (Late 2009) running MacOS 10.11.6. Server Version#: 1.25.9.5721-965587f64 - Apple Macmini3,1 x86\_64 The navigation bar has only a yellow triangle with an exclamation point. When I click on it I see There was an unexpected error An unexpected error is impacting the navigation bar. Please visit our forums if you continue to experience problems. I can’t navigate to the system tools because the navigation bar doesn’t work. I can bundle logs by hand if I know which ones ar… ---
**Author:** ![mscottgarand](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@mscottgarand](https://forums.plex.tv/u/mscottgarand)\ **Post date:** [August 7, 2022, 9:30pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/3 "2022-08-07T21:30:53Z")
Same here, just updated and navigation bar is missing, restarted, logged out…nothing. using unraid btw ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [August 8, 2022, 12:19am UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/4 "2022-08-08T00:19:19Z")
@nibbles Thanks for that, it sounds like same issue has cropped up again. No changes to my Lubuntu installation, no Firefox changes, etc. just upgraded PMS is all I did. Hope there is a fix soon. I guess I can roll back until this is fixed as there’s no way to get to some things without the navigation bar. @mscottgarand Thank you for adding your voice and confirming not just me… ---
**Author:** ![mscottgarand](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@mscottgarand](https://forums.plex.tv/u/mscottgarand)\ **Post date:** [August 10, 2022, 6:27pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/5 "2022-08-10T18:27:00Z")
Hey just a heads up, when I logged into tower from another PC and opened plex UI the navigation bar was there with no issues, but unraid webgui it is still broken. If you’re still having the issue I would try either a different browser, or accessing tower from a separate computer. It’s certainly not ideal but at least you can access settings without reinstalling ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [August 31, 2022, 5:24am UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/6 "2022-08-31T05:24:50Z")
Sorry for delay in reply, I am not getting notification email for some reason. Without going into why, I’m not able to take advantage of either of your suggestions. So I’ll wait and hope it is fixed soon. Is there a formal process availble to bring the issue to attention? ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [August 31, 2022, 7:34pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/7 "2022-08-31T19:34:00Z")
> [@Sheepy\_Desktop](#): > > So I’ll wait and hope it is fixed soon. Is there a formal process availble to bring the issue to attention? You’ve done the correct thing by making this topic. For it to be the most effective, the OP should include logs from server and player that are grabbed after you reboot everything and demonstrate the problem. If you’ve never done that: > [@Help us help you - how to provide logs to get your problems identified and hopefully resolved](https://forums.plex.tv/t/help-us-help-you-how-to-provide-logs-to-get-your-problems-identified-and-hopefully-resolved/672904): > > [image] If you have a problem, if no else can help, and you can find them, maybe you can hire The A-Team. [image] Just kidding… but especially if you can reproduce your issue effectively, please capture the logs and attach or drag/drop them into your post. Complaining or talking in generalities doesn’t really help you get your problems solved. Be sure to provide specific details, including exact client and server plex versions (It DOES matter), what kind of server hardware (gpu/cpu/ram/stor… ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 5:37pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/8 "2022-09-19T17:37:46Z")
Thanks @nibbles . Can’t find what logs to attach from Firefox browser? The plex [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) seem to have nothing to do with the browser issue. Thanks again for help. ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [September 19, 2022, 6:13pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/9 "2022-09-19T18:13:36Z")
The player in a browser like Firefox is called the Plex Web App. You can find a howto for it on this list. [https://support.plex.tv/articles/201869908-log-files/](https://support.plex.tv/articles/201869908-log-files/) ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 6:34pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/10 "2022-09-19T18:34:54Z")
Thanks @nibbles. I don’t have any of the options on the left (been through all the choices) and since I don’t have a toolbar I can’t access any of the icons at the top. So I’m unable to complete step 2 for " Logs for the Plex Web App Itself". Ideas? ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [September 19, 2022, 7:18pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/11 "2022-09-19T19:18:18Z")
Oh yeah that would be a problem not having a Settings wrench to click on 🙂 Try this link [https://app.plex.tv/desktop/#!/settings/web/general](https://app.plex.tv/desktop/#!/settings/web/general) Then if you can **Show Advanced** you would be able to choose Debug in the left column, right? ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 7:44pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/12 "2022-09-19T19:44:17Z")
@nibbles Well now isn’t that interesting, that link you gave me shows me a toolbar!? The link that Plex instructions gave me way-back-when during install of the server is the only one I’ve ever had or used: localhost:32400/web/index.html which doesn’t show a toolbar anymore since the recent update. With your URL I can now get a toolbar. ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [September 19, 2022, 7:58pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/13 "2022-09-19T19:58:14Z")
There are two versions of the web based player. 1. The Plex hosted version where the software is on [https://app.plex.tv](https://app.plex.tv) 2. The local version where the software sits on your server at [https://localhost:32400/web](https://localhost:32400/web) The versions generally match after doing a server software update (you get the latest). Once some time passes, plex might patch their [hosted web app](https://app.plex.tv/), but you wouldn’t get the patch unless it was rolled out in a server update. You can ofc check version numbers in the app… somewhere 🙂 Both versions are equally capable. It’s just where the software lives. I guess they patched the web app for your issue. To be fair though, I never felt this sort of error would be visible in a Player log. It seems like a javascript error, and I barely know how to show the developer menu. 🙂 ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 8:12pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/14 "2022-09-19T20:12:12Z")
@mscottgarand Try the URL provided by @nibbles above? (the plex-hosted url) ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 8:15pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/15 "2022-09-19T20:15:03Z")
@nibbles I hope plex will fix the local version soon, my server is not normally exposed to the internet. ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [September 19, 2022, 8:40pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/16 "2022-09-19T20:40:08Z")
They will fix the local version, yes. It may already work in the latest beta. I would argue that you’re 100% safe using the [hosted web app](https://app.plex.tv/). It’s not a remote connection where you open anything up. The same way any Plex player talks to plex.tv to do logins and get your list of servers, it can also just grabs a few MB of code to run the browser player. Although you see remote web addresses in the URL bar, the traffic moves directly from your server to your computer, which you can verify from the log files. That make sense? 🙂 ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 8:51pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/17 "2022-09-19T20:51:41Z")
@nibbles Safety not the reason. Thanks. ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 10:56pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/18 "2022-09-19T22:56:25Z")
@nibbles I didn’t notice at first with the hosted URL, an error message is still there. I do have all or possibly part of the toolbar, unlike the local URL where it doesn’t load at all. Search bar perhaps is something related but different? ![app-plex-tv_web_toobar_error](https://global.discourse-cdn.com/plex/original/4X/8/5/d/85d3d333573e22b0fb11e6238db41558713077d6.png) ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [September 19, 2022, 11:15pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/19 "2022-09-19T23:15:38Z")
The items being discussed are Javascript elements of a web page, some of which don’t work when Mozilla changes how Firefox handles layout elements. If you’re curious why one shows more parts than the other, start by comparing version numbers. Also you can try Opera or Safari on a Mac. Some folks use Chrome, but I don’t. ---
**Author:** ![Sheepy\_Desktop](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Sheepy\_Desktop](https://forums.plex.tv/u/Sheepy_Desktop)\ **Post date:** [September 19, 2022, 11:47pm UTC](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555/20 "2022-09-19T23:47:27Z")
@nibbles Where do I find the version numbers? I’ve never looked for that sort of thing on a webpage before. [Next page](https://forums.plex.tv/t/navigation-bar-missing-plex-web-linux/803555.md?page=2)