This build has been giving me almost 100% failures with the message:
There was a transcoder error
I tried restarting the server. I tried reconfiguring my plex tuners. It just seems to fail.
Even attempting to watch live TV has a high failure rate. I have “CONVERT WHILE RECORDING” turned off. Because in the past I found turning it on will cause a high failure rate. (Never this high…) Watching live TV with the HDHomeRun software is working normally…
The general pattern is recording starts, I get under a minute, and then the error occurs.
This is on my Windows 10 machine.
The following is what was logged for the most recent failure:
Edit: Removed because Plex Token displayed
I also see the following error in the log file repeatedly, but it is hard to know if it is at all related:
2018-07-25 23:37:44,003 (1f50) : DEBUG (runtime:924) - Response: [200] InitiateUpdateResponse, 969 bytes
2018-07-25 23:37:44,015 (3ed0) : DEBUG (services:362) - Loaded services
2018-07-25 23:37:44,020 (3b0c) : DEBUG (services:438) - No shared code to load
2018-07-25 23:37:44,023 (2bb8) : DEBUG (runtime:717) - Handling request GET /system/agents/update?mediaType=2&force=1&guid=com%2Egracenote%2Eonconnect%3A%2F%2Fshow%2F9810285&id=6297
2018-07-25 23:37:44,025 (2bb8) : DEBUG (runtime:814) - Found route matching /system/agents/update
2018-07-25 23:37:44,025 (2bb8) : CRITICAL (core:579) - Exception in update request handler (most recent call last):
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6fa5e50a8\System.bundle\Contents\Code\agentservice.py", line 297, in update
version = self.agent_get_version(libraryAgent or identifier, 'Artist' if media_type == 'Album' else media_type)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6fa5e50a8\System.bundle\Contents\Code\agentservice.py", line 1172, in agent_get_version
for agent in self.agent_info[identifier]:
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6fa5e50a8\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\code\sandbox.py", line 108, in <lambda>
_getitem_ = lambda x, y: x.__getitem__(y),
KeyError: 'com.gracenote.onconnect'
