# Need desperate help please **URL:** \ **Category:** General Discussions\ **Created:** [October 25, 2020, 9:06am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842 "2020-10-25T09:06:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![thomas\_shucksmith\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/7ea924/32.png) [@thomas\_shucksmith\_hotmail\_com](https://forums.plex.tv/u/thomas_shucksmith_hotmail_com)\ **Post date:** [October 25, 2020, 9:06am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842/1 "2020-10-25T09:06:56Z")
Changed my password three times this week and clicked the sign out all devices button and cleared all my authorised devices and it’s still not logging any out. Basically I realised someone was using my plex (I am the only one that uses it) due to shows being watched that I don’t know off so I went on authorised devices removed the devices they’d put on and changed password and clicked sign out. But the shows are still being added so I thought I’d remove a device I own to see if it actually kicks you out and on my Apple TV indeed it didn’t log me out and I had full access still. Can someone please help me force kick everyone out without deleting my account ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 25, 2020, 9:15am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842/2 "2020-10-25T09:15:23Z")
> [@thomas\_shucksmith\_hotmail\_com](#): > > Basically I realised someone was using my plex How did you notice? > [@thomas\_shucksmith\_hotmail\_com](#): > > But the shows are still being added What do you mean by that? Shows don’t get added out of the blue. Here’s a thought: go to [https://app.plex.tv/desktop#!/settings/online-media-sources](https://app.plex.tv/desktop#!/settings/online-media-sources) and set everything to “Disabled” in there. ---
**Author:** ![thomas\_shucksmith\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/7ea924/32.png) [@thomas\_shucksmith\_hotmail\_com](https://forums.plex.tv/u/thomas_shucksmith_hotmail_com)\ **Post date:** [October 25, 2020, 10:40am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842/3 "2020-10-25T10:40:32Z")
So basically when you watch someone it goes to the on deck section at the top so I can jump Straight back in to watching it… show I’ve not watched are showing I’ve watched part of etc ---
**Author:** ![thomas\_shucksmith\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/7ea924/32.png) [@thomas\_shucksmith\_hotmail\_com](https://forums.plex.tv/u/thomas_shucksmith_hotmail_com)\ **Post date:** [October 25, 2020, 10:42am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842/4 "2020-10-25T10:42:18Z")
But that still doesn’t sort the fact I know someone definitely on my account as I saw their device listing (no clue who they are) and they’re still watching the shows etc as more and more are being added to the continue watching etc ever day ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 25, 2020, 11:42am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842/5 "2020-10-25T11:42:04Z")
Settings - Server - DLNA - Enable the DLNA server Disable that and see if the issue continues ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 23, 2021, 11:42am UTC](https://forums.plex.tv/t/need-desperate-help-please/646842/6 "2021-01-23T11:42:06Z")
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