# Need help....can't acess trailers ..unavalable ..try again later

**URL:** <https://forums.plex.tv/t/need-help-cant-acess-trailers-unavalable-try-again-later/69656>\
**Category:** Apps & Creations\
**Created:** [June 27, 2014, 12:43pm UTC](https://forums.plex.tv/t/need-help-cant-acess-trailers-unavalable-try-again-later/69656 "2014-06-27T12:43:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Anderson\_Nascimento](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@Anderson\_Nascimento](https://forums.plex.tv/u/Anderson_Nascimento)\
**Post date:** [June 27, 2014, 12:43pm UTC](https://forums.plex.tv/t/need-help-cant-acess-trailers-unavalable-try-again-later/69656/1 "2014-06-27T12:43:44Z")

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Hi i need help with PlexConnect/AppleTV3

&nbsp;

Software Apple TV 3 version: 6.1.1 (6698.99.19)

Python&nbsp;version: &nbsp;2.7.X

Plexconnect&nbsp;version: 0.3.1

Plex Média Server&nbsp;version: 2.1.12

System Operacional: Windows 8

&nbsp;

**_Meu Setting.cfg_**

&nbsp;

[PlexConnect]

port\_pms = 32400

port\_webserver = 80

ip\_plexconnect = 8.8.8.8

certfile = ./assets/certificates/trailers.pem

ip\_dnsmaster = 189.7.0.52

loglevel = Normal

enable\_dnsserver = True

logpath = .

ip\_pms = 192.168.178.10

enable\_plexgdm = True

hosttointercept = trailers.apple.com

port\_ssl = 443

enable\_webserver\_ssl = True

prevent\_atv\_update = True

port\_dnsserver = 53

enable\_plexconnect\_autodetect = True &nbsp;&nbsp;

&nbsp;

**_What Happen?_**

&nbsp;

When i try &nbsp;received this message ...Trailers is unavailable try again later and doesn't work.

What's wrong?, can someone help?

&nbsp;

i don't change any .cfg files....need it?

thanks

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**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\
**Post date:** [June 27, 2014, 12:54pm UTC](https://forums.plex.tv/t/need-help-cant-acess-trailers-unavalable-try-again-later/69656/2 "2014-06-27T12:54:18Z")

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Looks like a cert issue to me. Delete all old certs on your aTV and PC (if they even exist) and Generate new certs and place them in your /PlexConnect/assets/certificates folder using this guide:  
  
[https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows-Certificates](https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows-Certificates)  
  
  
After your certs are in place stop your instance of plexconnect by pressing ctrl+c then start it back up again.  
  
  
Then load your certs on your Apple TV via the network method using this guide:  
  
[https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Certificate-via-Ethernet](https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Certificate-via-Ethernet)  
  
  
Once thats complete restart your Apple TV, try your hijacked app and post your results. If that doesn’t work generate new certs and follow the above directions again.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 21, 2019, 2:23am UTC](https://forums.plex.tv/t/need-help-cant-acess-trailers-unavalable-try-again-later/69656/3 "2019-12-21T02:23:19Z")

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