# Need help for Plex Home question

**URL:** <https://forums.plex.tv/t/need-help-for-plex-home-question/930772>\
**Category:** General Discussions\
**Created:** [September 11, 2025, 2:04pm UTC](https://forums.plex.tv/t/need-help-for-plex-home-question/930772 "2025-09-11T14:04:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![herryli](https://avatars.discourse-cdn.com/v4/letter/h/f9ae1b/32.png) [@herryli](https://forums.plex.tv/u/herryli)\
**Post date:** [September 11, 2025, 2:04pm UTC](https://forums.plex.tv/t/need-help-for-plex-home-question/930772/1 "2025-09-11T14:04:48Z")

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I have a Plex service running in a Docker environment, where I created several managed accounts in Plex Home, and they were working fine previously. However, now there’s a strange issue.

When I log in with my admin account, I can see all the content in the media library and play it. But when I switch to a managed account, it shows “Unauthorized, you do not have access to this server.”

I have a lifetime Plex Pass, and the permissions for the managed accounts are confirmed to be correct. There have been no changes in the network conditions (when using either the admin account or the managed accounts).

So, I’m puzzled about the cause of this issue, as it persists even within the local network.

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**Author:** ![herryli](https://avatars.discourse-cdn.com/v4/letter/h/f9ae1b/32.png) [@herryli](https://forums.plex.tv/u/herryli)\
**Post date:** [September 11, 2025, 2:18pm UTC](https://forums.plex.tv/t/need-help-for-plex-home-question/930772/2 "2025-09-11T14:18:21Z")

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forget it. I just saw the post :

> [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341):
>
> We recently received a report via our bug bounty program that there was a potential security issue affecting PMS versions 1.41.7.x to 1.42.0.x. Thanks to that user, we were able to address the issue and continue to improve our security and defenses. We strongly recommend that everyone have their PMS updated to the most recent version as soon as possible, if you have not already done so. The new version, 1.42.1, is now available to update through the PMS management page or you can download it h…

when I upgrade my server to new version, this issue is solved.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 10, 2025, 2:19pm UTC](https://forums.plex.tv/t/need-help-for-plex-home-question/930772/3 "2025-12-10T14:19:11Z")

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