# Need help logging in

**URL:** <https://forums.plex.tv/t/need-help-logging-in/882789>\
**Category:** Plex Media Server\
**Tags:** samsung-smart-hub\
**Created:** [July 16, 2024, 11:36pm UTC](https://forums.plex.tv/t/need-help-logging-in/882789 "2024-07-16T23:36:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![HeatM1ser](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/heatm1ser/32/214406_2.png) [@HeatM1ser](https://forums.plex.tv/u/HeatM1ser)\
**Post date:** [July 16, 2024, 11:36pm UTC](https://forums.plex.tv/t/need-help-logging-in/882789/1 "2024-07-16T23:36:04Z")

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So I just bought a used Samsung Un46d6000sf and installed Plex. Not sure if it was just the player or Plex server. When i try to login i dont have the option to input my email or password, nor does it ask forba 4 digit code from the plex website. The version that was downloaded was 1.01900. The TV is like 12 years old and i have it connected via LAN cable.

Is my problem that this version is so old it wont let me login?

Tomorrow Amazon is delivering a Firestick HD. Will that allow me to access Plex?

What do you guys think is going on? What do you suggest? What other info do you need from me?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [July 17, 2024, 12:03am UTC](https://forums.plex.tv/t/need-help-logging-in/882789/2 "2024-07-17T00:03:39Z")

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We only started making an app for Samsung in 2016. That device seems to be from about 2012.

> [@HeatM1ser](#):
>
> Is my problem that this version is so old it wont let me login?

That is probably the third party app that the person who made it stopped updating a few years ago as far as i know. It probably cannot connect to auth servers anymore.

> [@HeatM1ser](#):
>
> Tomorrow Amazon is delivering a Firestick HD. Will that allow me to access Plex?

Yes we make an app for that.

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**Author:** ![HeatM1ser](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/heatm1ser/32/214406_2.png) [@HeatM1ser](https://forums.plex.tv/u/HeatM1ser)\
**Post date:** [July 17, 2024, 1:36am UTC](https://forums.plex.tv/t/need-help-logging-in/882789/3 "2024-07-17T01:36:24Z")

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Ok, thanks for the informative reply!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 15, 2024, 1:36am UTC](https://forums.plex.tv/t/need-help-logging-in/882789/4 "2024-10-15T01:36:46Z")

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