# Need help removing a ghost server

**URL:** https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [June 14, 2024, 7:05pm UTC](https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088 "2024-06-14T19:05:54Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Atucker75](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@Atucker75](https://forums.plex.tv/u/Atucker75)
#### Post date: [June 14, 2024, 7:05pm UTC](https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088/1 "2024-06-14T19:05:54Z")

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I have an old server that still shows up in my clients.

1. I have removed it from the listed servers at [https://app.plex.tv/desktop/#!/settings/devices/pms](https://app.plex.tv/desktop/#!/settings/devices/pms)
2. I have logged out, deleted apps, reinstalled and it still shows up.
3. This happens on all of my devices, so it seems to be something stuck in my account.
4. The server has been offline for 6 months or so.

Apparently I need to get someone from Plex to remove it on the backend from what I’ve read.

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 14, 2024, 7:49pm UTC](https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088/2 "2024-06-14T19:49:33Z")

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I only see one server on your account.

> [@Atucker75](#):
>
> The server has been offline for 6 months or so.

Does it still exist locally on network?

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### Author: ![Atucker75](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@Atucker75](https://forums.plex.tv/u/Atucker75)
#### Post date: [June 15, 2024, 3:53pm UTC](https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088/3 "2024-06-15T15:53:41Z")

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No, the server was retired several months ago, The old server was named “Plex” (origional, I know), and the new server is named “PlexTower”. Here is what I see in all of my clients.

![Screenshot 2024-06-15 115402](https://global.discourse-cdn.com/plex/original/4X/0/4/4/044947fd834b338c538b3d8f495a52dff1dcab4d.png)

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### Author: ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [June 15, 2024, 5:29pm UTC](https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088/4 "2024-06-15T17:29:36Z")

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That is not your old server. That is where the free, ad supported movies & shows would appear if they were enabled for your account.

![Screenshot (2217)](https://global.discourse-cdn.com/plex/original/4X/d/3/6/d36a6a5f63af9b106148896a45ae3195c04b1b70.png)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 13, 2024, 5:30pm UTC](https://forums.plex.tv/t/need-help-removing-a-ghost-server/880088/5 "2024-09-13T17:30:11Z")

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