# Need help with PlexConnect

**URL:** <https://forums.plex.tv/t/need-help-with-plexconnect/97010>\
**Category:** Apps & Creations\
**Created:** [March 16, 2015, 11:56pm UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010 "2015-03-16T23:56:06Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![siopoudis](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@siopoudis](https://forums.plex.tv/u/siopoudis)\
**Post date:** [March 16, 2015, 11:56pm UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/1 "2015-03-16T23:56:06Z")

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Hi everyone,

&nbsp;

so I had PlexConnect running perfectly fine on my MacBook Pro, and I just bought a Mac Mini to use it as a dedicated PMS + PlexConnect server.

I did everything according to the manual (as I had previously) and really expected this to work... but it doesn't, at least not properly.

&nbsp;

So, Plex works fine on the aTV after setting everything up, but nothing else does! I can't connect to the iTunes Store, watch a movie or do anything else other than Plex!

Just to be sure, I've completely wiped the aTV, the Mac Mini is brand new, running Yosemite (10.10.2) and I've followed the instructions on iBaa/PlexConnect on Github.

&nbsp;

So here is the new setup:

aTV 3 (iOS 7.1) - IP 192.168.0.34 - DNS 192.168.0.27

&nbsp;

PMS 0.9.11.7 - IP 192.168.0.27 (Static) on a

Mac Mini, Yosemite 10.10.2, Python 2.7.9

PlexConnect is latest from Github, as of today Monday 16 March, 2015

&nbsp;

Router 192.168.0.1

&nbsp;

Settings.cfg:

[PlexConnect]

enable\_plexgdm = True

ip\_pms = 192.168.178.10

port\_pms = 32400

enable\_dnsserver = True

port\_dnsserver = 53

ip\_dnsmaster = 8.8.8.8

prevent\_atv\_update = False

enable\_plexconnect\_autodetect = True

ip\_plexconnect = 0.0.0.0

hosttointercept = trailers.apple.com

port\_webserver = 80

enable\_webserver\_ssl = True

port\_ssl = 443

certfile = ./assets/certificates/trailers.pem

allow\_gzip\_atv = False

allow\_gzip\_pmslocal = False

allow\_gzip\_pmsremote = True

loglevel = High

logpath = .

&nbsp;

Logfile Output:

[http://pastebin.com/SBasgbRt](http://pastebin.com/SBasgbRt)

&nbsp;

Any help would be greatly appreciated!

Thanks

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**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\
**Post date:** [March 17, 2015, 12:56am UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/2 "2015-03-17T00:56:20Z")

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You could try the app in my signature OpenPlex. My guess is it could be your Mac such as internet sharing, VPN, VM or antivirus. What’s your network layout from aTV to router and router to Mac mini? Ethernet, Ethernet converters (e.g. mocas), wifi?

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**Author:** ![siopoudis](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@siopoudis](https://forums.plex.tv/u/siopoudis)\
**Post date:** [March 17, 2015, 1:02am UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/3 "2015-03-17T01:02:23Z")

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Hi wahlman,  
  
  
I have actually already tried your app, and the manual installation was to make sure that it wasn’t what was causing my issue. Well, the good news for you is that your app is not the problem! I get exactly the same issue.

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**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\
**Post date:** [March 17, 2015, 1:06am UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/4 "2015-03-17T01:06:28Z")

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See previous post.

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**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\
**Post date:** [March 17, 2015, 1:36am UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/5 "2015-03-17T01:36:20Z")

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Plexconnect seems to be working correctly, I wonder if there are issues with you connecting to googles DNS server.&nbsp; Maybe try updating ip\_dnsmaster = 8.8.8.8 and replace the 8.8.8.8 with the IP of your ISP's DNS server or your router, restart Plexconnect and see if it helps

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**Author:** ![siopoudis](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@siopoudis](https://forums.plex.tv/u/siopoudis)\
**Post date:** [March 17, 2015, 8:31am UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/6 "2015-03-17T08:31:39Z")

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@wahlman nothing is out of the ordinary, a plain simple network setup with a router connected to the internet, the atv and the plexconnect server are both connected to it via wifi. I don’t have a vpn set up, no proxies, no antivirus, all firewalls are turned off.  
  
The weird thing is that while everything seems to be working in the log, the atv thinks otherwise. Plex on the atv works fine, but nothing else internet related does  
  
  
@drewbie I think I already tried this but I’ll give it another try  
  
  
My problem seems awfully similar to [https://forums.plex.tv/topic/152818-plexconnect-sees-atv-requests-but-doesnt-respond/](https://forums.plex.tv/topic/152818-plexconnect-sees-atv-requests-but-doesnt-respond/)  
  
But I didn’t really understand how Luketh fixed it

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<div class="post-metadata">

**Author:** ![siopoudis](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@siopoudis](https://forums.plex.tv/u/siopoudis)\
**Post date:** [March 17, 2015, 8:54pm UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/7 "2015-03-17T20:54:24Z")

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Ok guys thanks for all your help, I managed to fix it.

It looks like all of a sudden PlexConnect doesn't work with Google's DNS. I changed the ip\_dnsmaster to my router's IP address and everything works perfectly fine!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 6:54pm UTC](https://forums.plex.tv/t/need-help-with-plexconnect/97010/8 "2020-01-08T18:54:32Z")

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