# Need some help desperately! **URL:** \ **Category:** General Discussions\ **Created:** [April 21, 2020, 5:07am UTC](https://forums.plex.tv/t/need-some-help-desperately/578195 "2020-04-21T05:07:30Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jltoro](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jltoro](https://forums.plex.tv/u/jltoro)\ **Post date:** [April 21, 2020, 5:07am UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/1 "2020-04-21T05:07:31Z")
So, I’m an idiot and when switching servers and deleting my old server, I didn’t realize that parts were still “rsync’ed” with my new server. Effectively deleting all of my photos i’ve ever had! I’ve been able to get most all as I had them on other drives. One Album though, the birth of my daughter, I haven’t found. I still see the images on my plex with the trash can over them, as I don’t have empty trash enabled. I was wondering if there was a way to get the pictures that plex is using as the “poster” for each image out of the appdata? I know that it’s not full res and won’t replace my lost photos, but it’s atleast something to have from the day she was born! Thanks, -J ---
**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Post date:** [April 21, 2020, 5:09am UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/2 "2020-04-21T05:09:36Z")
if you ‘edit’ or ‘get info’ of the poster with the trash, you should be able to identify the path/filename of the picture and start looking there. if that path is still around somewhere, your pictures should be there. but if that path/filename has been deleted, then it sounds like you may be out of luck ☹ ![image](https://global.discourse-cdn.com/plex/original/3X/5/f/5f7bfb1a9a33341b1cc9138669982456db089033.jpeg) ![image](https://global.discourse-cdn.com/plex/original/3X/5/4/54d6b2e6d240706c31f1634f0e8861f1bacdd811.png) ---
**Author:** ![jltoro](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jltoro](https://forums.plex.tv/u/jltoro)\ **Post date:** [April 21, 2020, 5:15am UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/3 "2020-04-21T05:15:39Z")
Thanks, yeah the path was absolutely trashed… What I’m hoping is to find a way to download the poster itself since I can still see a smaller version. Not the best quality but better than nothing! ![Screen Shot 2020-04-20 at 10.14.45 PM](https://global.discourse-cdn.com/plex/original/3X/2/1/21cb6206a86142b311472df819efd248f4f4fa38.jpeg) ---
**Author:** ![jltoro](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jltoro](https://forums.plex.tv/u/jltoro)\ **Post date:** [April 21, 2020, 5:16am UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/4 "2020-04-21T05:16:57Z")
Just don’t know where plex stores the “posters” or thumbnails for the photos library so I can recoup these posters and add them back into my library in place of the old full res ones. ---
**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Post date:** [April 21, 2020, 5:19am UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/5 "2020-04-21T05:19:47Z")
do the ‘get info’ thing above, then click the ‘view xml’ within the xml you should see a bunch of stuff, look for the paths `thumb="/library/metadata/274105/thumb/1583962282" art="/library/metadata/274103/art/1513913419` the /library/metadata path should be wherever your plexdata is stored on that server. where is your plex data? see below > **[Where is the Plex Media Server data directory located? | Plex Support](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/)** > > The main Plex Media Server data directory location will vary based on your operating system. Below are the default locations.... ---
**Author:** ![jltoro](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jltoro](https://forums.plex.tv/u/jltoro)\ **Post date:** [April 21, 2020, 2:05pm UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/6 "2020-04-21T14:05:02Z")
I found another way to get it thankfully… I just had to inspect the page in chrome and I can open up all the posters and download them. it’s a bit tedious but absolutely worth it! Thanks again for your help TeknoJunky! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 20, 2020, 2:05pm UTC](https://forums.plex.tv/t/need-some-help-desperately/578195/7 "2020-07-20T14:05:05Z")
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