# Need technical help home users **URL:** \ **Category:** General Discussions\ **Created:** [April 26, 2019, 3:40pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718 "2019-04-26T15:40:01Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![fbi666](https://avatars.discourse-cdn.com/v4/letter/f/47e85d/32.png) [@fbi666](https://forums.plex.tv/u/fbi666)\ **Post date:** [April 26, 2019, 3:40pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/1 "2019-04-26T15:40:01Z")
dear i have long time ago the plex pass and noch i hav the problem i ( only can 15 users ) on plex home add why??? i pay every year i need 100 what can i do ? ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [April 26, 2019, 3:43pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/2 "2019-04-26T15:43:48Z")
Plex Home is limited to 15 users Ref: [https://support.plex.tv/articles/203815766-what-is-plex-home/](https://support.plex.tv/articles/203815766-what-is-plex-home/) And are you saying, that you have 100 people living in your house? ---
**Author:** ![fbi666](https://avatars.discourse-cdn.com/v4/letter/f/47e85d/32.png) [@fbi666](https://forums.plex.tv/u/fbi666)\ **Post date:** [April 26, 2019, 3:50pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/3 "2019-04-26T15:50:00Z")
in one house no but my famely is big and i have a server on my workstation and i share only whit my famely ---
**Author:** ![d21mike](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/d21mike/32/128860_2.png) [@d21mike](https://forums.plex.tv/u/d21mike)\ **Post date:** [April 26, 2019, 5:22pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/4 "2019-04-26T17:22:07Z")
Curious. Is there a reason you do not define them under Sharing. The only issue I have with that is the Live TV and DVR Access. Would be nice if Shared Users had the same access as Home Users if I gave it to them. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [April 26, 2019, 5:33pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/5 "2019-04-26T17:33:26Z")
> [@fbi666](#): > > in one house no but my famely is big and i have a server on my workstation and i share only whit my famely From the link I provided: `For instance, there might be a family of users (parents and children) that all use Plex on various devices connected to the same Plex Media Server in their house.` So only members of the same household is supposed to use a Home! You’ll have to ask your family not living in your house to create a free account on plex.tv, so you can share with them as regular users ---
**Author:** ![fbi666](https://avatars.discourse-cdn.com/v4/letter/f/47e85d/32.png) [@fbi666](https://forums.plex.tv/u/fbi666)\ **Post date:** [April 26, 2019, 5:42pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/6 "2019-04-26T17:42:50Z")
> [@dane22](#): > > So only members of the same household is supposed to use a Home! this is a joke !! only want money !! the free account dont works on the tablets not all have a straming box only chroemcast and than not working i hope plex change this option for me i pay when i can its ok but i need an option when not i change the system to emby ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [April 26, 2019, 7:06pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/7 "2019-04-26T19:06:06Z")
First of all, the Home user limit was put in to prevent abuse, and you, IMHO, just proved that it was wise that Plex did so. > [@fbi666](#): > > only want money !! Plex provides a free server, as well as when having a Plex Pass, free apps for up to 15 people, what more did you expect for the amount of money you paid? And…Even developers needs to pay rent, buy food and provide for their family, so yes, when it goes beyond the limit, people has to pay > [@fbi666](#): > > the free account dont works on the tablets not all have a straming box only chroemcast and than not working Huh…The apps are identical regardless of been signed into a Plex Pass user, or a non-plex pass user! But with a non Plex Pass user, there’s some limitations > [@fbi666](#): > > i hope plex change this option for me i pay when i can its ok but i need an option when not i change the system to emby Sad to see you go then, but good luck with Emby then ---
**Author:** ![D34DC3N73R](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/d34dc3n73r/32/108198_2.png) [@D34DC3N73R](https://forums.plex.tv/u/D34DC3N73R)\ **Post date:** [April 26, 2019, 9:40pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/8 "2019-04-26T21:40:33Z")
> [@fbi666](#): > > i hope plex change this option for me i pay when i can its ok but i need an option when not i change the system to emby I have some bad news for you then. Even with a premiere subscription from emby, you’re limited to 25 devices (not users). You need to pay extra for more devices. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 25, 2019, 9:40pm UTC](https://forums.plex.tv/t/need-technical-help-home-users/404718/9 "2019-07-25T21:40:37Z")
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