# Netgear PMS Beta deb broken

**URL:** https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690
**Category:** Plex Media Server
**Tags:** server-netgear
**Created:** [February 8, 2024, 11:43pm UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690 "2024-02-08T23:43:54Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![Nicholi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nicholi/32/119033_2.png) [@Nicholi](https://forums.plex.tv/u/Nicholi)
#### Post date: [February 8, 2024, 11:43pm UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/1 "2024-02-08T23:43:54Z")

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The latest beta download for Netgear ([1.40.0.7997-b09370ecd](https://downloads.plex.tv/plex-media-server-new/1.40.0.7997-b09370ecd/netgear/plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb)) is uninstallable on ReadyNAS OS.

Here is output from attempting to install deb.

```auto
$ sudo dpkg -i plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb
dpkg-deb: error: archive '/home/nicholi/installs/plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb' uses unknown compression for member 'control.tar.zst', giving up
dpkg: error processing archive /home/nicholi/installs/plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb (--install):
 subprocess dpkg-deb --control returned error exit status 2
Errors were encountered while processing:
 /home/nicholi/installs/plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb

```

Last working deb I was using was: plexmediaserver\_1.40.0.7775-456fbaf97\_amd64.deb

Zstd compression wasn’t added to Debian until dpkg v1.21.18. This was implemented in Debian 12. However Netgear’s ReadyNAS OS is still running Debian 8 (Jessie) and has dpkg v1.17.28. Yes I know its fantastically and terribly outdated, not much choice here though using Netgear. Unsure if there is a path to getting a more recent version of dpkg available which supports zstd compression on it. Or even just zstd package.

We can easily re-package the deb on another system to use xz compression, whilst waiting for eventual fix.

```auto
plexdeb="plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb"
plexdir="${plexdeb%.deb}_fixing"
mkdir -p "${plexdir}"
ar x --output "${plexdir}/" "${plexdeb}"
for file in "${plexdir}/"*.zst; do zstd -d < "${file}" | xz > "${file%.zst}.xz"; done
ar -m -c -a sdsd "${plexdeb%.deb}_fixed.deb" "${plexdir}/debian-binary" "${plexdir}/"*.xz

```

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<div class="post-metadata">

### Author: ![DTR](https://avatars.discourse-cdn.com/v4/letter/d/9fc348/32.png) [@DTR](https://forums.plex.tv/u/DTR)
#### Post date: [February 8, 2024, 11:58pm UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/2 "2024-02-08T23:58:01Z")

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It looks like this was supposed to be fixed in the version you mentioned, but maybe it only targeted the debian release ([https://downloads.plex.tv/plex-media-server-new/1.40.0.7997-b09370ecd/debian/plexmediaserver\_1.40.0.7997-b09370ecd\_amd64.deb](https://downloads.plex.tv/plex-media-server-new/1.40.0.7997-b09370ecd/debian/plexmediaserver_1.40.0.7997-b09370ecd_amd64.deb)), not the Netgear variant:

> [@Compression error in .deb package](https://forums.plex.tv/t/compression-error-in-deb-package/868554/6):
>
> This should be resolved now with [Plex Media Server - #611 by drzoidberg33](https://forums.plex.tv/t/plex-media-server/30447/611)

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<div class="post-metadata">

### Author: ![Nicholi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nicholi/32/119033_2.png) [@Nicholi](https://forums.plex.tv/u/Nicholi)
#### Post date: [February 9, 2024, 12:04am UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/3 "2024-02-09T00:04:59Z")

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Ahh good to know.

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### Author: ![chris\_decker08](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_decker08/32/316799_2.png) [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)
#### Post date: [February 9, 2024, 1:58pm UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/4 "2024-02-09T13:58:11Z")

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Thanks for letting us know about this!

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### Author: ![drno\_krk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drno_krk/32/217598_2.png) [@drno\_krk](https://forums.plex.tv/u/drno_krk)
#### Post date: [February 12, 2024, 10:28am UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/5 "2024-02-12T10:28:44Z")

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Have the same problem on Netgear RN-3138

> [@\[BETA\] 1.40.0.7997 update failure - Netgear/Intel](https://forums.plex.tv/t/beta-1-40-0-7997-update-failure-netgear-intel/869049):
>
> Server Version#: 1.40.0.7997-b09370ecd\_amd64 Player Version#: 1.86.1.4076-a3ab948d Error Code: 22007120003 Error Message: ‘The application installation failed due to an architecture incompatibility.’ LINKS TO: [Netgear PMS Beta deb broken](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690) For last couple of updates I am unable to update the server on Netgear ReadyNAS 3138, x64 Intel based, linux system. Last installed: 1.40.0.7775-456fbaf97 Failed: 1.40.0.7997-b09370ecd, 1.40.0.7996-4956e330f\_amd64 Both failing with the same error message…

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### Author: ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)
#### Post date: [February 13, 2024, 1:40pm UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/6 "2024-02-13T13:40:35Z")

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Please try 1.40.0.7998 which was just released to beta, this should resolve the install issue with the Netgear systems.

> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/612):
>
> Plex Media Server 1.40.0.7998 is now available to Plex Pass users in the Beta update channel. PLEASE NOTE: This version makes changes to the database which will make it compatible only with server versions 1.31.2 or higher (released March 14 2023). You will not be able to use your database on Plex Media Server versions lower than this after this update. In order to roll back a database to an older version than 1.31.2 you would first need to downgrade to 1.31.2 (up to 1.32.8) and then downgrade…

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<div class="post-metadata">

### Author: ![Nicholi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nicholi/32/119033_2.png) [@Nicholi](https://forums.plex.tv/u/Nicholi)
#### Post date: [February 14, 2024, 3:47am UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/7 "2024-02-14T03:47:44Z")

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Yup, all good on newest package. Thank you.

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<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 14, 2024, 3:47am UTC](https://forums.plex.tv/t/netgear-pms-beta-deb-broken/868690/8 "2024-05-14T03:47:53Z")

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