# Network disconnects when connecting to Plex

**URL:** <https://forums.plex.tv/t/network-disconnects-when-connecting-to-plex/745000>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [September 21, 2021, 4:24pm UTC](https://forums.plex.tv/t/network-disconnects-when-connecting-to-plex/745000 "2021-09-21T16:24:29Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![stian89](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/stian89/32/11665_2.png) [@stian89](https://forums.plex.tv/u/stian89)\
**Post date:** [September 21, 2021, 4:24pm UTC](https://forums.plex.tv/t/network-disconnects-when-connecting-to-plex/745000/1 "2021-09-21T16:24:29Z")

</div>

Server Version#: 1.24.3.5033  
Player Version#: 4.65.1

I have had a weird issue the last couple of days!  
I am running Plex Media Server on a Windows 10 PC.

Whenever I am trying to open Plex from a web browser, the desktop PC internet disconnects for a few seconds. Doesnt matter if I access it through Plex.tv, External IP, 127.0.0.1 or 192.168.1.XXX.

I can reach Plex from other devices on my network, without issues (on all the above addresses). So this only happens when I am using the Plex Media Server PC (which is my main computer, I use it to watch media content as well).

- Tried resetting the modem and router.
- Tried changing the static IP for my PC.
- Tried different ports.
- Tried different web browsers.
- Updated to the newest Plex Media Server version, still the same issue.
- If i close Plex Media Server before attempting to reach it, this of course does not happen.

The issue started after my internet provider forced a factory reset/update on all modems in the building. I had to put it back in bridge mode again after this.  
No issues when connecting to other local services, just Plex.

Anyone experienced anything like this before?

---

<div class="post-metadata">

**Author:** ![chris\_bradshaw\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@chris\_bradshaw\_gmail\_com](https://forums.plex.tv/u/chris_bradshaw_gmail_com)\
**Post date:** [September 28, 2021, 12:55am UTC](https://forums.plex.tv/t/network-disconnects-when-connecting-to-plex/745000/2 "2021-09-28T00:55:49Z")

</div>

Just started having this issue too. Both ethernet and wifi lose internet until I restart after trying to connect.

---

<div class="post-metadata">

**Author:** ![stian89](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/stian89/32/11665_2.png) [@stian89](https://forums.plex.tv/u/stian89)\
**Post date:** [November 9, 2021, 12:28am UTC](https://forums.plex.tv/t/network-disconnects-when-connecting-to-plex/745000/3 "2021-11-09T00:28:44Z")

</div>

Did you find a solution?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 7, 2022, 12:29am UTC](https://forums.plex.tv/t/network-disconnects-when-connecting-to-plex/745000/4 "2022-02-07T00:29:04Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.