# Network error messages

**URL:** <https://forums.plex.tv/t/network-error-messages/117852>\
**Category:** General Discussions\
**Created:** [October 5, 2015, 8:52pm UTC](https://forums.plex.tv/t/network-error-messages/117852 "2015-10-05T20:52:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![n8ur9irl](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/n8ur9irl/32/13090_2.png) [@n8ur9irl](https://forums.plex.tv/u/n8ur9irl)\
**Post date:** [October 5, 2015, 8:52pm UTC](https://forums.plex.tv/t/network-error-messages/117852/1 "2015-10-05T20:52:34Z")

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Windows 8.1, with plex, Samsung Smart 4G TV 2014 model  
When watching movies I get an error message stating that “a network error occurred” and has to be closed. I restart Plex and it starts back up. I have to do this about every 10 minutes.  
I factory reset the tv and the smart hub.  
I uninstalled and reinstalled the Plex Server on my PC and reinstalled the plex app on my TV.  
I changed the DNS to 8.8.8.8. & 8.8.4.4.  
I am still having a problem. I have only been having this issue for 2 weeks.  
A small snipet from debugging : “type”: “log”,  
“message”: “Testing connection to Plex at [https://70-161-209-47.ec4ce5b1d4f846d58c2efeacb74c3782.plex.direct:32400/](https://70-161-209-47.ec4ce5b1d4f846d58c2efeacb74c3782.plex.direct:32400/)”,  
“time”: “2015-10-05T20:21:52.818Z”  
},  
{  
“type”: “warning”,  
“message”: “Plex is unavailable at [http://localhost:32400/](http://localhost:32400/) (Status 0)”,  
“time”: “2015-10-05T20:21:52.821Z”  
},  
{  
“type”: “ajax”,  
“url”: “[http://localhost:32400/](http://localhost:32400/)”,  
“status”: 0,  
“headers”: {  
“X-Plex-Product”: “Plex Web”,  
“X-Plex-Version”: “2.4.23”,  
“X-Plex-Client-Identifier”:  
“X-Plex-Platform”: “Firefox”,  
“X-Plex-Platform-Version”: “41.0”,  
“X-Plex-Device”: “Windows”,  
“X-Plex-Device-Name”: “Plex Web (Firefox)”,  
“X-Plex-Token”: “TOKEN”,  
“Accept-Language”: “en”  
},  
“statusText”: “abort”,  
“time”: “2015-10-05T20:21:52.821Z”  
},  
{  
“type”: “warning”,  
“message”: “Plex is unavailable at [https://192-168-1-5.plex.direct:32400/](https://192-168-1-5.plex.direct:32400/) (Status 0)”,  
“time”: “2015-10-05T20:21:52.822Z”

Anything I can try will be greatly appreciated  
Thanks

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**Author:** ![n8ur9irl](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/n8ur9irl/32/13090_2.png) [@n8ur9irl](https://forums.plex.tv/u/n8ur9irl)\
**Post date:** [October 5, 2015, 9:22pm UTC](https://forums.plex.tv/t/network-error-messages/117852/3 "2015-10-05T21:22:17Z")

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I am using my strongest channel.  
I may have to go to wired.  
The thing is it is not buffering and I make sure to keep my movies to 720 or less so that they do not buffer.  
Thank you

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**Author:** ![casapaska](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@casapaska](https://forums.plex.tv/u/casapaska)\
**Post date:** [April 8, 2016, 12:40am UTC](https://forums.plex.tv/t/network-error-messages/117852/4 "2016-04-08T00:40:15Z")

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Doesn’t matter if you go wired. Plex is going to give you errors anyway. I have a CAT6e wired house, errors every 5-10 minutes, anything above 480p forget it. I thing PLEX has gone amateur hour.

This is sad, I have been using plex for years, no hassle, but now I have a €1500 Samsung TV, a CAT6e wired network and PLEX stutters all over the place. Updates are obviously more about statistics than usability. As in, “what are you watching”, hmmm lets put an ad aimed at that.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 8:23pm UTC](https://forums.plex.tv/t/network-error-messages/117852/5 "2020-01-07T20:23:13Z")

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