# Network folder or drive **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows, networking\ **Created:** [October 1, 2022, 7:04am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123 "2022-10-01T07:04:36Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 1, 2022, 7:04am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/1 "2022-10-01T07:04:36Z")
I have a plex server on Windows, I bought us yesterday from the synology company and I want to share the disk, but the plex server does not see it, it’s impossible to add it ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 1, 2022, 7:15am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/2 "2022-10-01T07:15:56Z")
> [@How to add files on a NAS to a Plex library on Windows](https://forums.plex.tv/t/how-to-add-files-on-a-nas-to-a-plex-library-on-windows/197062/1): > > If you have installed Plex Media Server on your Windows computer, you add shares on your NAS this way: Surf to the media on your NAS using the Windows file explorer: click into the address bar of file explorer once and press CTRL+C to copy the so-called ‘UNC path’ into the Windows clipboard. Then switch into Plex Web and [create a new library](https://support.plex.tv/hc/en-us/articles/200288926-Creating-Libraries "create a new library"). (or edit an existing one) On the ‘Add Folder…’ tab, click on ‘Browse for Media Folder’ in the resulting window, delete everything from th… ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 1, 2022, 7:57am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/3 "2022-10-01T07:57:08Z")
does not work ![Снимок](https://global.discourse-cdn.com/plex/original/4X/8/6/4/864515c1927efd2a7c18dc66235f9d1e5e63c0a1.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 1, 2022, 3:19pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/4 "2022-10-01T15:19:01Z")
1. are you running Plex server as a Windows service? 2. are you using several Windows user accounts on that machine? 3. have you read Tip #2 on the linked page? P.S: please set your interface language to english before making screen shots. I have unfortunately no idea if your screen shot above is even from the right page or not. ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 1, 2022, 9:58pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/5 "2022-10-01T21:58:50Z")
I created rules for the plex server after reboot automatically so that the application starts. I use one account. option number 3 is also good, but I have a basic synology model, if I put a plex there, it will all lag. Ok here are the screenshots. plex: ![Снимок](https://global.discourse-cdn.com/plex/original/4X/d/d/4/dd4898bc5455f06a9f966993eb3bd129c20277aa.jpeg) Synology: ![Снимок1](https://global.discourse-cdn.com/plex/original/4X/8/9/4/8948c151285d37cb1e03f287d76fd1e6b267ea6f.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 9:47am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/6 "2022-10-02T09:47:12Z")
If you log out from your Windows computer, then log in again. Then open the windows file explorer and type in the above UNC path and press Enter. Are you taken immediately to your files or are you asked for username and password first? > [@medjack](#): > > created rules for the plex server after reboot automatically so that the application starts Which method did you use? The task scheduler? Or something else? And which Windows user account is used to run these instructions? ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 10:03am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/7 "2022-10-02T10:03:06Z")
Yes, I immediately go without a login and password, screenshot: ![Снимок2](https://global.discourse-cdn.com/plex/original/4X/9/c/5/9c57f52b5c93ea22ab139cd1330c0bc6c31c6b59.jpeg) The method is very simple, just when the PC is restarted or turned on, the scheduler starts the plex server, the account in Windows has administrator rights, I have one account with administrator rights, the account also does not go into sleep mode, it is constantly active, only after restarting the PC, you need to login and password, the task scheduler will load the plex server anyway, since the priority is above all ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 11:08am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/8 "2022-10-02T11:08:25Z")
So what exactly doesn’t work? I see you pasted the UNC path correctly into the input field. What happens after you click on Save Changes? ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 11:26am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/9 "2022-10-02T11:26:39Z")
there are video files in the cartoons folder, he does not see them, he also scanned and finds nothing, here are the screenshots: ![Снимок.3](https://global.discourse-cdn.com/plex/original/4X/3/b/c/3bc07819de3e2a1407d1c48a156f286b71fade41.jpeg) ![Снимок4](https://global.discourse-cdn.com/plex/original/4X/d/3/b/d3b1d8f1895b7f5a268d2e49a91da78d6ec5ee3c.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 11:27am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/10 "2022-10-02T11:27:24Z")
You have to wait for the picture upload to complete, before pressing on Send. ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 11:29am UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/11 "2022-10-02T11:29:45Z")
waited, then writes that there are no objects in the library( ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 12:21pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/12 "2022-10-02T12:21:53Z")
What are “Cartoons” for you? How are your media files organized and named? Can you show some examples of file names in this folder? ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 12:44pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/13 "2022-10-02T12:44:51Z")
it will probably be correct to name computer animation, here in the files, as it is in English and in Russian, here is an example screenshot ![Снимок5](https://global.discourse-cdn.com/plex/original/4X/5/2/5/5257888a4215a490696fea5fcf527851c7a8c0b3.jpeg) ![Снимок6](https://global.discourse-cdn.com/plex/original/4X/9/e/5/9e595fc120d59c4ce5c5f8b12f5c878e1713bbd7.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 12:54pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/14 "2022-10-02T12:54:29Z")
I see. These are just “Movies” then. Try something: Create a folder inside the Cartoons share and name it whatever you like. I’ll use `Plex Cartoons` for this folder name in my example below. Create two new folders inside of `Plex Cartoons` and name them ```auto \Plex-Cartoons \Angry Birds (2016) \The Angry Birds Movie 2 (2019) ``` Now move the video files of the two Angry Birds movies into these folders. Now edit your Cartoons library and change the path on the “Add Folders” tab to `\\Server-DS\Cartoons\Plex Cartoons`. What happens? ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 1:08pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/15 "2022-10-02T13:08:41Z")
does not work(( ![Снимок7](https://global.discourse-cdn.com/plex/original/4X/8/c/b/8cb5b10919a7688c1e7b5eb338d1726568acf8f6.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 1:17pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/16 "2022-10-02T13:17:20Z")
If you open the Windows Task Manager, go to “Details” and look for the `Plex Media Server.exe` which Windows user name does appear for it? Is this user name identical to the user name you are using when you log on to your Windows computer? Which metadata agent is selected when you [edit your library](https://support.plex.tv/articles/200289266-editing-libraries/) and go to the “Advanced” tab? ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 1:25pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/17 "2022-10-02T13:25:50Z")
Yes account my screenshot: ![Снимок8](https://global.discourse-cdn.com/plex/original/4X/6/c/b/6cbeb262d7d65105e3f2c7d99679fe42a5488b97.jpeg) Agent standard is a screenshot: ![Снимок9](https://global.discourse-cdn.com/plex/original/4X/d/7/a/d7a9b258fd6510a54937ecaa8356656d53ae8ed0.jpeg) when I upload movies to Windows where the disk is, everything works, and when I upload a disk to sinology at this address\Server-DS\Cartoons, it does not scan it ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2022, 1:31pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/18 "2022-10-02T13:31:47Z")
When you look at the video file with your Windows file explorer, what happens when you double-click on it? It is a bit strange to see both `Plex Media Server.exe` and `Plex Tuner Service.exe` two times in the process list. When did you reboot the computer last time? ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 1:36pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/19 "2022-10-02T13:36:53Z")
Movie being played. Rebooted 3 days ago ---
**Author:** ![medjack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/medjack/32/218994_2.png) [@medjack](https://forums.plex.tv/u/medjack)\ **Post date:** [October 2, 2022, 9:00pm UTC](https://forums.plex.tv/t/network-folder-or-drive/813123/20 "2022-10-02T21:00:27Z")
In general, I restarted the PC and synology, I pressed the scan, everything appeared, but the file is not available, here are the screenshots: ![Снимок10](https://global.discourse-cdn.com/plex/original/4X/4/b/5/4b59f8364e2c29dd86563289edfe236c2b87dca3.jpeg) Maybe the problem is in synology, I don’t know what to do anymore. [Next page](https://forums.plex.tv/t/network-folder-or-drive/813123.md?page=2)