# New Android app totally unusable

**URL:** <https://forums.plex.tv/t/new-android-app-totally-unusable/915037>\
**Category:** Plex Players\
**Tags:** android-mobile\
**Created:** [April 27, 2025, 1:27pm UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037 "2025-04-27T13:27:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![millermmail](https://avatars.discourse-cdn.com/v4/letter/m/47e85d/32.png) [@millermmail](https://forums.plex.tv/u/millermmail)\
**Post date:** [April 27, 2025, 1:27pm UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/1 "2025-04-27T13:27:21Z")

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Player Version#: 2025.14.0

Just tried to use Plex on mobile and its totally unusable since this update. UI is absolutely insane laggy, selecting “Live TV” crashes it entirely requiring a force-stop.

I’ve tried it on my phone (Samsung S23) and my tablet (Samsung Galaxy Tab Active2) with the same results. Spent 5+ minutes (that I got a stopwatch for) thinking maybe it “just needed time” with my tablet hung at the LiveTV screen and a spinning circle. No errors, no warnings, just hung.

My phone will sometimes load the TV Guide claiming everything is “no longer available” but other times will spin forever without any errors or warnings hung.

Although the user-selection “works” and the home/regular library load, both are horribly laggy.

On desktop/web players, everything is flawless still. I can kinda-sorta use the web player with my mobile browser and works smoothly but shouldn’t have to do that.

Is there some way to get the old app back? This is absolutely unusable.

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**Author:** ![7moonjanx7](https://avatars.discourse-cdn.com/v4/letter/7/59ef9b/32.png) [@7moonjanx7](https://forums.plex.tv/u/7moonjanx7)\
**Post date:** [April 27, 2025, 3:19pm UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/2 "2025-04-27T15:19:13Z")

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Same experience myself. Will go looking for old version as this version is unusable.

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**Author:** ![our\_conf](https://avatars.discourse-cdn.com/v4/letter/o/3be4f8/32.png) [@our\_conf](https://forums.plex.tv/u/our_conf)\
**Post date:** [April 27, 2025, 4:09pm UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/3 "2025-04-27T16:09:01Z")

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Same here, Galaxy tab on latest android as well as my old S8 which has worked perfectly up untio this update. Files which played flawlessly before now stop and start constantly, if they even start at all, UI takes minutes to load sometimes, can’t check playback info in any meaningful way, it’s utter dogshit. Seems to be working okay on Roku still for the most part.

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**Author:** ![MoviePlex74](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@MoviePlex74](https://forums.plex.tv/u/MoviePlex74)\
**Post date:** [April 27, 2025, 9:16pm UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/4 "2025-04-27T21:16:50Z")

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I noticed with the new Android Update there is no TV Theme Music. I loved this it would get you in the mood to watch the show. Since the Update no TV Theme Music and no options to turn it on or off. Please Fix.

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**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\
**Post date:** [April 27, 2025, 9:29pm UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/5 "2025-04-27T21:29:43Z")

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> [@millermmail](#):
>
> Is there some way to get the old app back?

[Just side-load it.](https://forums.plex.tv/t/plex-for-android/29115/525)

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**Author:** ![millermmail](https://avatars.discourse-cdn.com/v4/letter/m/47e85d/32.png) [@millermmail](https://forums.plex.tv/u/millermmail)\
**Post date:** [April 28, 2025, 12:03am UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/6 "2025-04-28T00:03:34Z")

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Oh nice, I didn’t realize there was an official not-sketchy source for the old APKs!

And I would imagine have to disable auto-update on Play Store after installing…

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**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\
**Post date:** [April 28, 2025, 12:06am UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/7 "2025-04-28T00:06:07Z")

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> [@millermmail](#):
>
> And I would imagine have to disable auto-update on Play Store after installing…

Not sure if side-loaded APKs are checked against the Play Store for updates. If it is, you can disable updates just for Plex (three dots menu in upper-right of the Play Store page), and you don’t have to disable updates on all apps.

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**Author:** ![millermmail](https://avatars.discourse-cdn.com/v4/letter/m/47e85d/32.png) [@millermmail](https://forums.plex.tv/u/millermmail)\
**Post date:** [April 28, 2025, 12:12am UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/8 "2025-04-28T00:12:29Z")

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I know if its the same “apk name” the com.whatever.something inside it will detect and update thru Play Store if you don’t disable it. I’ve seen that with some other apps

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 27, 2025, 12:13am UTC](https://forums.plex.tv/t/new-android-app-totally-unusable/915037/9 "2025-07-27T00:13:07Z")

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