# New app poster issue

**URL:** <https://forums.plex.tv/t/new-app-poster-issue/943945>\
**Category:** Plex Players\
**Tags:** apple-tv\
**Created:** [October 5, 2026, 8:57am UTC](https://forums.plex.tv/t/new-app-poster-issue/943945 "2026-10-05T08:57:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Pedrov123](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@Pedrov123](https://forums.plex.tv/u/Pedrov123)\
**Post date:** [October 5, 2026, 8:57am UTC](https://forums.plex.tv/t/new-app-poster-issue/943945/1 "2026-10-05T08:57:39Z")

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I have just opened the new app on my apple tv and the custom posters for my own media is displaying in landscape aspect and cut off. Anyone had this issue and able to point me in the right direction to fix it.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 5, 2026, 9:03am UTC](https://forums.plex.tv/t/new-app-poster-issue/943945/2 "2026-10-05T09:03:41Z")

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Is this about an other-video type library, watching items ny folders?

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**Author:** ![Pedrov123](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@Pedrov123](https://forums.plex.tv/u/Pedrov123)\
**Post date:** [October 5, 2026, 9:20am UTC](https://forums.plex.tv/t/new-app-poster-issue/943945/3 "2026-10-05T09:20:37Z")

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Not sure what you mean ?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 5, 2026, 11:46am UTC](https://forums.plex.tv/t/new-app-poster-issue/943945/4 "2026-10-05T11:46:16Z")

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Do you experience this with all media or only for a particular library?  
If it’s specific to a library… what type of library is it (movie, tv series, music, other video)?

Are you seeing this in the regular library view or when displaying your library by folders? … or possibly only for items in a playlist….

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<div class="post-metadata">

**Author:** ![Pedrov123](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@Pedrov123](https://forums.plex.tv/u/Pedrov123)\
**Post date:** [October 5, 2026, 8:10pm UTC](https://forums.plex.tv/t/new-app-poster-issue/943945/5 "2026-10-05T20:10:11Z")

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Only for a particular library but only since the update
