# New Computer - Installed PLEX - Can't get anything to load **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [December 8, 2020, 3:13am UTC](https://forums.plex.tv/t/new-computer-installed-plex-cant-get-anything-to-load/662881 "2020-12-08T03:13:27Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![sd\_blink](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@sd\_blink](https://forums.plex.tv/u/sd_blink)\ **Post date:** [December 8, 2020, 3:13am UTC](https://forums.plex.tv/t/new-computer-installed-plex-cant-get-anything-to-load/662881/1 "2020-12-08T03:13:27Z")
Server Version#: 1.21.0.3711-b509cc236 Player Version#: ? same ? I installed PLEX on new PC. Signed-in. Finally got my movie library to appear (on my PC/browser). However, when I open Plex (after restarting AppleTV), I do not see my movie library. What could cause this? And how to fix this? I’m not sure what happened. This was cake the first time I set it up on my computer. This time, utter failure. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [December 8, 2020, 3:36am UTC](https://forums.plex.tv/t/new-computer-installed-plex-cant-get-anything-to-load/662881/2 "2020-12-08T03:36:47Z")
> [@sd\_blink](#): > > I installed PLEX on new PC. Signed-in. What did you install? Plex Media Server or a client? You signed in, then what? If it was Plex Media Serve, did you configure it? If it was the client, do you already have Plex Media Server running somewhere else? > [@sd\_blink](#): > > However, when I open Plex (after restarting AppleTV), I do not see my movie library. What could cause this? And how to fix this? Gonna need details. What version of the app? A screenshot of what you see would help. Logs from the Apple TV app, [Apple TV Logs | Plex Support](https://support.plex.tv/articles/212639598-apple-tv-logs/). ---
**Author:** ![nickewi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nickewi/32/18835_2.png) [@nickewi](https://forums.plex.tv/u/nickewi)\ **Post date:** [December 8, 2020, 3:44am UTC](https://forums.plex.tv/t/new-computer-installed-plex-cant-get-anything-to-load/662881/3 "2020-12-08T03:44:10Z")
Hi. Wondering if you can assist on my issue. New PC built and continually lose connections to it. Sometimes even on the computer it is running on. I have removed and started from scratch and nothing. Works alright on my old server (Windows 10 Home) with No Problems. My new one is Windows 10 Pro Please see link below: > [@PLEX Crashing Windows 10 Pro 64 erratically on multiple players](https://forums.plex.tv/t/plex-crashing-windows-10-pro-64-erratically-on-multiple-players/654877): > > Server Version#: Version 1.20.2.3402 (Was worse on newer versions) Player Version#: Multiple players. Web, Apple and Firestick Just happened on Web player Version 4.46.2… Sometimes happens out of nowhere, but many times happens when you pause, fast forward, rewind, or try to start a media file. My Server disappears for a while. Sometimes comes back on own, but other times I reboot. Does not always allow me to play on one of the apps. Very frustrating. Been happening on my new Windows … ---
**Author:** ![sd\_blink](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@sd\_blink](https://forums.plex.tv/u/sd_blink)\ **Post date:** [December 8, 2020, 3:49am UTC](https://forums.plex.tv/t/new-computer-installed-plex-cant-get-anything-to-load/662881/4 "2020-12-08T03:49:42Z")
I got it working. It’s partly my fault (user error) and part Plex for having a UI that needs some polish. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 8, 2021, 3:49am UTC](https://forums.plex.tv/t/new-computer-installed-plex-cant-get-anything-to-load/662881/5 "2021-03-08T03:49:45Z")
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