Hi All
I have been using Plex on my home desktop PC for many years (all fine) and I recently bought a new laptop so I have configured my laptop up with plex however after adding in the new file path its not finding any of my files.
The files I had on my PC have been transferred over straight to my laptop (naming convention has not changed…and was working fine on PC). I added in the new file path (now D: in laptop).
Anyone know what might be wrong?
can you be a bit more specific? are you now using your laptop as your plex server? did you install plex and add libraries to the server in the laptop that point to the files on the D drive?
I will try…yes, I am getting rid of my desktop PC so i downloaded Plex on my laptop, removed my desktop PC server on Plex and started essentially from scratch. Added in a new library (TV Shows), pointed it to my new drive on my laptop (D:) and scanned.
OK, so make sure you deleted your old server. depending on how youre accessing the server, the interface isnt natural and you might not be seeing the new server. what client are you using to see your content and play?
Old server is defiantly deleted
How do you mean what client am I using? I have plex via Google Chrome and I play my files on my laptop with VLC. This was the exact same as my desktop PC
and the scan didnt find your files?
Nope:
It scans, but finds no files. These are my folders I have (same set up with what I had on my desktop PC)
go to library - edit-advanced and try a different scanner and or agent. depending on the version you started with, the new version might have changed the defaults so the shows dont scan under the type of media in these options.
Even if you didn’t change them from before, could you give an example of a full path from drive letter down to episode file?
Please do also tell which path name did you put exactly into the ‘Add Folders’ tab of your tv show library. https://support.plex.tv/articles/200289266-editing-libraries/
@OttoKerner, Plex is seeing the files/folders as he shows in the screen shot above. i had this issue when i started adding 4K stuff and because i was mixing movies with series, the default scanner would not pickup certain files so I had to play with the settings I posted earlier. that should do the trick for @dipper303M1
Sorry, that is inconclusive. I still need to see the file and folder names and at which folder(s) the library has been pointed.
Could you elaborate on inconclusive please? for my information. @OttoKerner
It means that yes, Plex may have seen the files. But it doesn’t prove that the file names and the folder organization are as needed.
Irregardless of the fact that @dipper303M1 stated that he did a direct copy of all files as he had them before, and if that is the case, does Plex edit how the app scans folders as versions get updated? This would explain a lot as I just rebuilt my server and files that had no issues scanning before are taking super long to be added this time around. And i had my formatting the same way it was before.
Yes. If the previous plex installation was already a few years old, this may indeed happen.
It naming and folder organization wasn’t according to the official requirements, then the newer Plex editions may not recognise the media anymore - when added “as new”. Because some Google APIs are no longer available, which previously could be used to match very badly named files…
Now ALLLLLL of that makes perfect sense. 
Is there a link to what plex likes and doesn’t like when it comes to folder/files hierarchy and naming conventions?
https://support.plex.tv/articles/categories/media-preparation/
Go to
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
§ : % *, simply leave them out.Show's Title (year) - s01e01 - additional info.ext (’- additional info’ can be left out)Thanks a ton @OttoKerner
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