# New Local Channels missing Guide data

**URL:** <https://forums.plex.tv/t/new-local-channels-missing-guide-data/871310>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr, server-windows\
**Created:** [March 5, 2024, 11:36am UTC](https://forums.plex.tv/t/new-local-channels-missing-guide-data/871310 "2024-03-05T11:36:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jrmandy](https://avatars.discourse-cdn.com/v4/letter/j/ee7513/32.png) [@jrmandy](https://forums.plex.tv/u/jrmandy)\
**Post date:** [March 5, 2024, 11:36am UTC](https://forums.plex.tv/t/new-local-channels-missing-guide-data/871310/1 "2024-03-05T11:36:17Z")

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Connecticut has had some new comers to the market. I can see these channel in my HDHomeRun 4k Flex but the guide doesnt have the data to enable them in my plex.

I am unsure where most of the below info is acquired from but I filled in what i could. It would be helpful if all of this was available in the trouble shooting area

Server Version#:  
Player Version#:  
Tuner Make/Model: Silicon Dust Flex 4k Quad tuner  
Guide/Lineup name:  
Using XMLTV?: No  
Channel number/Name:  
WWAX 27.2-27.7, 67.1 -67.5 (WXTV, WFUT),  
WTXX 34.1 -34.6,  
Court TV 28.1, (WHCT)  
EMLW 35.12,  
WPXQ 69.-69.8  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [March 5, 2024, 3:59pm UTC](https://forums.plex.tv/t/new-local-channels-missing-guide-data/871310/2 "2024-03-05T15:59:38Z")

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There is a master thread for reporting this that will probably yield better results. Keep in mind that not all channels will be added by Gracenote based on market, strength etc.

> [@Live TV EPG - The update you’ve been waiting for](https://forums.plex.tv/t/live-tv-epg-the-update-you-ve-been-waiting-for/660738/2382):
>
> Problem: EPG data for 21 of 73 found channels missing. There is no available guide data to map to the impacted channels. Multiple local/nearby zip codes utilized to attempt to map these channels. Deleted and re-created DVR. Manual refresh of guide data attempted. Impacted channels are verified to be available from tuner (HDHomerun Flex4K). Lineup Name: Local Broadcast Listings (75 channels) Channels missing EPG data: 8.5 Oxygen 8.6 Charge! 20.6 JTV 24.3 ? 28.8 Catchy 28.11 SBN 28.12…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 3, 2024, 4:00pm UTC](https://forums.plex.tv/t/new-local-channels-missing-guide-data/871310/3 "2024-06-03T16:00:30Z")

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