# New nvidia shield plex server unable to connect securly

**URL:** <https://forums.plex.tv/t/new-nvidia-shield-plex-server-unable-to-connect-securly/850441>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield, android-tv\
**Created:** [August 14, 2023, 2:59pm UTC](https://forums.plex.tv/t/new-nvidia-shield-plex-server-unable-to-connect-securly/850441 "2023-08-14T14:59:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Aarcxn](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Aarcxn](https://forums.plex.tv/u/Aarcxn)\
**Post date:** [August 14, 2023, 2:59pm UTC](https://forums.plex.tv/t/new-nvidia-shield-plex-server-unable-to-connect-securly/850441/1 "2023-08-14T14:59:20Z")

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Server Version#:1.32.5.7349  
Player Version#:Web  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
When logging into app.plex.tv and trying to access my nvidia shield server which I’ve just setup fresh out of the box, I’m getting the issue unable to connect securely. Are you able to reset my server certificate so this works please

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 12, 2023, 2:59pm UTC](https://forums.plex.tv/t/new-nvidia-shield-plex-server-unable-to-connect-securly/850441/2 "2023-11-12T14:59:31Z")

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